I very much enjoy not only my Lexus but how easy it is to schedule serviceThis was my first luxury car purchase and I've been buying cars for years...I have to say I always feel like a VIP when I arrive at the dealershipMore importantly, most of the employees at the dealership always say hi and make eye contact when doing soThis provides a family type atmosphere and makes for a very pleasant stay while patronizing the dealershipI would not hesitate one moment to recommend any of my friends or colleagues to visit Lexus of Las Vegas :)
Everyone I encountered was very courteous, friendly and professionalMy car was taken care of in a timely manner and to be sure that I had transportation - they gave me a loaner care I appreciated that very muchI love Lexus of Las Vegas
Recently just purchased a brand new vehicle yesterday and boy did this dealer go above and beyond for meThis was my second purchase from them in the last years and I do have to say they are setting the barMy experience gets better every time and just when I think they've set the bar, they go go even beyond thatRachel [redacted] and Courtney [redacted] were the that initially helped meIve bough my previous IS F sport from Rachel and she is absolutely amazingIf you need a car and want someone who will fight to get you what you want and is just overall an amazing person, go see RachelCourtney is who I initially dealt with because I submitted in internet inquiry and she was fast to respondWhen I arrived Courtney was caught up closing a deal and Rachel was available to help, so we went from thereCourtney also went back and forth to get me the numbers I wanted and the best deal overallNow comes, Malishka [redacted] who is just amazing as wellShe contacted me immediately a
I love Lexus of Las VegasEveryone on the staff is friendly and always offer to help with anythingI bought my Lexus over years ago and my salesperson, ***, still greets me with a super friendly smile and we catch up on current family events I love how *** *** takes care of all my service needsHe is superso friendly and knowledgable! This amazing attitude starts at the top with people such as *** *** and *** *** It's never a chore to come here, it's always a pleasure!!!
I'm now on my second car from Lexus of Las VegasThis place does not pressure me into anything I don't needI almost got a different car this time, but we stuck with Lexus because we know the quality of the car is great and the service at the dealership is exactly what we wantI've worked with *** *** twice now and she is awesome *** *** helped out this time and he was great tooI recommend anyone who is looking for a great experience from buying a car to servicing it to go to Lexus of Las Vegas
My wife and I purchased at Lexus LS L and our experience with dealing with the sales person and Mangers was excellent and I we would highly recommend the Las Vegas of Lexus Dealership on Sehara AveLas Vegas
C D***
From day one with my Lexus I've always had excellent service experiencesFrom the greeting at the drive up, to the loaner car and the service advisorIt's always beyond expectations! I trust Lexus and will buy another
I purchased a car site unseen from Jon T**. I worked closely with Jon T** over a two week period and found him to be responsive to my needs and concerns. He earned my trust and respect. This walking out on a limb all came to be rewarded when my 2013 Lexus RX 450h was delivered. It was exactly what Jon T** promised. Lexus of Las Vegas should be proud to have such a high-quality individual working for their dealership. I would recommend Jon T** to everyone who is interested in purchasing a vehicle from your dealership. I appreciate his honesty, work ethic, and genuine customer service. Oh yes and his patience. I was not the easiest person to work with considering I was going thru the buying process and relying on Jon as my eyes. Thank you so very much Jon T**.
We couldn't have asked for a better experience when buying a car from Lexus of Las Vegas. Even though we already had a particular car in mind Rachel was able to provide us with all requested information on the car and more. She went as far as to reaching out to us days after our purchase to ensure we were happy and satisfied.
Leon, their financial manager, was honest and genuinely cared about what kind of deal he was able to provide for our new car.
Overall great customer service!
I very much enjoy not only my Lexus but how easy it is to schedule service. This was my first luxury car purchase and I've been buying cars for 35 years...I have to say I always feel like a VIP when I arrive at the dealership. More importantly, most of the employees at the dealership always say hi and make eye contact when doing so. This provides a family type atmosphere and makes for a very pleasant stay while patronizing the dealership. I would not hesitate one moment to recommend any of my friends or colleagues to visit Lexus of Las Vegas. :)
Everyone I encountered was very courteous, friendly and professional. My car was taken care of in a timely manner and to be sure that I had transportation - they gave me a loaner care. I appreciated that very much. I love Lexus of Las Vegas.
Recently just purchased a brand new vehicle yesterday and boy did this dealer go above and beyond for me. This was my second purchase from them in the last 2 years and I do have to say they are setting the bar. My experience gets better every time and just when I think they've set the bar, they go go even beyond that. Rachel [redacted] and Courtney [redacted] were the that initially helped me. Ive bough my previous IS 350 F sport from Rachel and she is absolutely amazing. If you need a car and want someone who will fight to get you what you want and is just overall an amazing person, go see Rachel. Courtney is who I initially dealt with because I submitted in internet inquiry and she was fast to respond. When I arrived Courtney was caught up closing a deal and Rachel was available to help, so we went from there. Courtney also went back and forth to get me the numbers I wanted and the best deal overall. Now comes, Malishka [redacted] who is just amazing as well. She contacted me immediately a
I have had two experiences with Lexus of Las Vegas both of them being above what I expected customer service excellent I felt completely satisfied with my purchase as well as trustworthy of my salesman and finance thank you Lexus of Las Vegas
We had a wonderful experience there. We will definitely recommend this dealer to friends. If we will buy Lexus again, will go to this dealer. Outstanding Lexus dealer in Las Vegas.
Bought a second car from them hoping to have a better experience with them the second time around and SURPRISE it was even WORSE. Awful customer service, will never buy or recommend anyone visit this dealership again. The GM, Lee [redacted], might be the most arrogant egotistical person I have ever talked to, come back down to Earth buddy. Try not to call your customers "Mentally Unstable", doesn't get you anywhere especially when it's your dealership that doesn't know how to follow through on a sale and go above and beyond for your customer.
My sales rep, Matt P was good all the way up through me purchasing my vehicle but after I signed the paper work, the service gutted from that moment on. Love the Lexus brand, will be purchasing my Lexus vehicles in the future from outside Las Vegas as the Henderson dealership is owned by the same people.
I very much enjoy not only my Lexus but how easy it is to schedule serviceThis was my first luxury car purchase and I've been buying cars for years...I have to say I always feel like a VIP when I arrive at the dealershipMore importantly, most of the employees at the dealership always say hi and make eye contact when doing soThis provides a family type atmosphere and makes for a very pleasant stay while patronizing the dealershipI would not hesitate one moment to recommend any of my friends or colleagues to visit Lexus of Las Vegas :)
Everyone I encountered was very courteous, friendly and professionalMy car was taken care of in a timely manner and to be sure that I had transportation - they gave me a loaner care I appreciated that very muchI love Lexus of Las Vegas
Recently just purchased a brand new vehicle yesterday and boy did this dealer go above and beyond for meThis was my second purchase from them in the last years and I do have to say they are setting the barMy experience gets better every time and just when I think they've set the bar, they go go even beyond thatRachel [redacted] and Courtney [redacted] were the that initially helped meIve bough my previous IS F sport from Rachel and she is absolutely amazingIf you need a car and want someone who will fight to get you what you want and is just overall an amazing person, go see RachelCourtney is who I initially dealt with because I submitted in internet inquiry and she was fast to respondWhen I arrived Courtney was caught up closing a deal and Rachel was available to help, so we went from thereCourtney also went back and forth to get me the numbers I wanted and the best deal overallNow comes, Malishka [redacted] who is just amazing as wellShe contacted me immediately a
I love Lexus of Las VegasEveryone on the staff is friendly and always offer to help with anythingI bought my Lexus over years ago and my salesperson, ***, still greets me with a super friendly smile and we catch up on current family events I love how *** *** takes care of all my service needsHe is superso friendly and knowledgable! This amazing attitude starts at the top with people such as *** *** and *** *** It's never a chore to come here, it's always a pleasure!!!
I'm now on my second car from Lexus of Las VegasThis place does not pressure me into anything I don't needI almost got a different car this time, but we stuck with Lexus because we know the quality of the car is great and the service at the dealership is exactly what we wantI've worked with *** *** twice now and she is awesome *** *** helped out this time and he was great tooI recommend anyone who is looking for a great experience from buying a car to servicing it to go to Lexus of Las Vegas
My wife and I purchased at Lexus LS L and our experience with dealing with the sales person and Mangers was excellent and I we would highly recommend the Las Vegas of Lexus Dealership on Sehara AveLas Vegas
C D***
From day one with my Lexus I've always had excellent service experiencesFrom the greeting at the drive up, to the loaner car and the service advisorIt's always beyond expectations! I trust Lexus and will buy another
I purchased a car site unseen from Jon T**. I worked closely with Jon T** over a two week period and found him to be responsive to my needs and concerns. He earned my trust and respect. This walking out on a limb all came to be rewarded when my 2013 Lexus RX 450h was delivered. It was exactly what Jon T** promised. Lexus of Las Vegas should be proud to have such a high-quality individual working for their dealership. I would recommend Jon T** to everyone who is interested in purchasing a vehicle from your dealership. I appreciate his honesty, work ethic, and genuine customer service. Oh yes and his patience. I was not the easiest person to work with considering I was going thru the buying process and relying on Jon as my eyes. Thank you so very much Jon T**.
Sincerely, David
We couldn't have asked for a better experience when buying a car from Lexus of Las Vegas. Even though we already had a particular car in mind Rachel was able to provide us with all requested information on the car and more. She went as far as to reaching out to us days after our purchase to ensure we were happy and satisfied.
Leon, their financial manager, was honest and genuinely cared about what kind of deal he was able to provide for our new car.
Overall great customer service!
I very much enjoy not only my Lexus but how easy it is to schedule service. This was my first luxury car purchase and I've been buying cars for 35 years...I have to say I always feel like a VIP when I arrive at the dealership. More importantly, most of the employees at the dealership always say hi and make eye contact when doing so. This provides a family type atmosphere and makes for a very pleasant stay while patronizing the dealership. I would not hesitate one moment to recommend any of my friends or colleagues to visit Lexus of Las Vegas. :)
Everyone I encountered was very courteous, friendly and professional. My car was taken care of in a timely manner and to be sure that I had transportation - they gave me a loaner care. I appreciated that very much. I love Lexus of Las Vegas.
Recently just purchased a brand new vehicle yesterday and boy did this dealer go above and beyond for me. This was my second purchase from them in the last 2 years and I do have to say they are setting the bar. My experience gets better every time and just when I think they've set the bar, they go go even beyond that. Rachel [redacted] and Courtney [redacted] were the that initially helped me. Ive bough my previous IS 350 F sport from Rachel and she is absolutely amazing. If you need a car and want someone who will fight to get you what you want and is just overall an amazing person, go see Rachel. Courtney is who I initially dealt with because I submitted in internet inquiry and she was fast to respond. When I arrived Courtney was caught up closing a deal and Rachel was available to help, so we went from there. Courtney also went back and forth to get me the numbers I wanted and the best deal overall. Now comes, Malishka [redacted] who is just amazing as well. She contacted me immediately a
I have had two experiences with Lexus of Las Vegas both of them being above what I expected customer service excellent I felt completely satisfied with my purchase as well as trustworthy of my salesman and finance thank you Lexus of Las Vegas
We had a wonderful experience there. We will definitely recommend this dealer to friends. If we will buy Lexus again, will go to this dealer. Outstanding Lexus dealer in Las Vegas.
Bought a second car from them hoping to have a better experience with them the second time around and SURPRISE it was even WORSE. Awful customer service, will never buy or recommend anyone visit this dealership again. The GM, Lee [redacted], might be the most arrogant egotistical person I have ever talked to, come back down to Earth buddy. Try not to call your customers "Mentally Unstable", doesn't get you anywhere especially when it's your dealership that doesn't know how to follow through on a sale and go above and beyond for your customer.
My sales rep, Matt P was good all the way up through me purchasing my vehicle but after I signed the paper work, the service gutted from that moment on. Love the Lexus brand, will be purchasing my Lexus vehicles in the future from outside Las Vegas as the Henderson dealership is owned by the same people.