The initial settlement check in the amount of $was issued and mailed to the Complainant on November 3, to the address provided to youWhen we were notified by hin that he did not receive the check, a stop payment was executed, and the check was reissued and mailed on December 30, and mailed to the same address.If the Complainant has still not received the reissued check, we ask that he notify us, and we will request a stop payment on that check and reissue it againPlease find attached copies of the two checks, which have been issued.If you have any questions, please contact me at the number below.Very Truly yours, Founders Insurance Company Arthur S*Senior Claims manager(847) 768-2546as***@foundersinsurance.com
Please be advised that we received your letter dated 6/9/on 6/15/in our Indianapolis officeYou refer to a prior correspondencePlease be advised we did not receive prior correspondence of this matter from Revdex.com.The accident was reported to us by our insured MS [redacted] Ms [redacted] advised she went to the grocery and found damage thereafter on her vehicleCoverage was confirmed on 4/25/by the agentOur insured provided a statement on 4/25/An estimate was received on 4/29/of the damage to our insured's vehicleThe estimate was reviewed on 5/2/and had to be rewritten to remove OEM partsPayment of the claim was issued on 5/13/16.The claim is resolvedWe apologize regarding confusion of the requesting and mailing of the paymentIt was not until 5/13/that we could confirm the body shop choice from our insured.While the claim was resolved prior to receipt of the complaint, we thank you for notifying us so that we could address the matterWe strive to provide the best possible service and we take complaints very seriouslyThank you for bringing this matter to your attention.Sincerely, Allison M***Personal Lines Claims Unit Manageram***@foundersinsurance.comToll Free: 800-240-ext.***Fax: 317-802-
Please be advised that we received your letter dated 6/23/on 6/28/in our Indianapolis office.On 3/21/Ms*** reported an accident involving her niece as the driverMs*** took out her policy on 3/20/At the time of application she was required to disclose all household
member age fifteen and older and all regular users.At the time of the accident Ms***'s niece *** *** was drivingWe determined that Ms*** was both an unscheduled and undisclosed driver in the household, and therefore was required to have been disclosed at the time of application.Ms***'s failure to disclose the risk properly had led to a policy rescission wherein the contract of insurance has been rendered null and void, due to material misrepresentation.We regret that there is no coverage but Ms*** violated her contract by not providing accurate information.We thank you for notifying us so that we could address the matterWe strive to provide the best possible service and we take complaints seriouslyThank you for bringing this matter to your attention.Sincerely,Allison M***Personal Lines Claims Unit Manageram***@foundersinsurance.comToll Free: 800-240-ext.***Fax: 317-802-
The initial settlement check in the amount of $927.25 was issued and mailed to the Complainant on November 3, 2015 to the address provided to you. When we were notified by hin that he did not receive the check, a stop payment was executed, and the check was reissued and mailed on December 30, 2015...
and mailed to the same address.If the Complainant has still not received the reissued check, we ask that he notify us, and we will request a stop payment on that check and reissue it again. Please find attached copies of the two checks, which have been issued.If you have any questions, please contact me at the number below.Very Truly yours, Founders Insurance Company Arthur S[redacted]Senior Claims manager(847) 768-2546as[redacted]@foundersinsurance.com
Please be advised that we received your letter dated 6/9/16 on 6/15/16 in our Indianapolis office. You refer to a prior correspondence. Please be advised we did not receive prior correspondence of this matter from Revdex.com.The accident was reported to us by our insured MS [redacted]. Ms. [redacted] advised...
she went to the grocery and found damage thereafter on her vehicle. Coverage was confirmed on 4/25/16 by the agent. Our insured provided a statement on 4/25/16. An estimate was received on 4/29/16 of the damage to our insured's vehicle. The estimate was reviewed on 5/2/169 and had to be rewritten to remove OEM parts. Payment of the claim was issued on 5/13/16.The claim is resolved. We apologize regarding confusion of the requesting and mailing of the payment. It was not until 5/13/16 that we could confirm the body shop choice from our insured.While the claim was resolved prior to receipt of the complaint, we thank you for notifying us so that we could address the matter. We strive to provide the best possible service and we take complaints very seriously. Thank you for bringing this matter to your attention.Sincerely, Allison M[redacted]Personal Lines Claims Unit Manageram[redacted]@foundersinsurance.comToll Free: 800-240-5563 ext.[redacted]Fax: 317-802-9023
The theft of vehicle was reported to us on 11/24/15 and assigned to an adjuster. The adjuster contacted Ms. [redacted] on 11/24/15. Ms. [redacted] advised that her vehicle had been taken by her step son without permission. She advised that the step son was involved in a hit and run accident and her...
vehicle was damaged. The adjuster explained that an affidavit of theft was required.The affidavit was received on 12/11 from the insured. The vehicle had been previously determined to be a total loss. The file was transferred to the Total Loss Department. We await return of the total loss paperwork sent to the insured in order to resolve the loss. Once the insured returned the paperwork we will be able to resolve her claim.We regret that the insured feels that she was treated badly in connection with her claim, as we strive to provide excellent customer service and claims handling.We hope this response is sufficient but if anything further is needed, please contact us.Sincerely,Allison M[redacted]Personal Lines Claims Unit Managera[redacted]@foundersinsurance.comToll Free: 800-240-5563 ext. [redacted]Fax 317-802-9023
Februa ry 14, 2107 Better Busi ness Bureau 151 N Delawa re St #2020 VIA FACSI MILE 317-488-2224 Indianapolis, IN 46204 ...
RE:COMPLAI NT: Revdex.com CASE [redacted] FIC CLAIM [redacted] Dear Sir or Madam, We are i.n receipt of the complaint filed by Mr. [redacted]. The complaint was received 2/10/17. We have resolved the coverage issue regard ing the unscheduled driver. The adjuster has .l eft messages requesti ng Mr. [redacted] submit estima te and photos of his damages se> we can resolve his property damage claim. We apologize for any delay and inconvenience in resolving the coverage issue issue and await the estimates for review to resolve the daim. Thank you for bringi ng this matter to our attention. Sincerely, AAllison M[redacted] Personal Li nes Claims Uni t Manageram[redacted]@foundersinsurance.comToll Free: 800-240-5563 ext.4114 Fax: 317-80 2-90 23
The initial settlement check in the amount of $was issued and mailed to the Complainant on November 3, to the address provided to youWhen we were notified by hin that he did not receive the check, a stop payment was executed, and the check was reissued and mailed on December 30, and mailed to the same address.If the Complainant has still not received the reissued check, we ask that he notify us, and we will request a stop payment on that check and reissue it againPlease find attached copies of the two checks, which have been issued.If you have any questions, please contact me at the number below.Very Truly yours, Founders Insurance Company Arthur S
*Senior Claims manager(847) 768-2546as***@foundersinsurance.com
Please be advised that we received your letter dated 6/9/on 6/15/in our Indianapolis officeYou refer to a prior correspondencePlease be advised we did not receive prior correspondence of this matter from Revdex.com.The accident was reported to us by our insured MS [redacted] Ms [redacted] advised she went to the grocery and found damage thereafter on her vehicleCoverage was confirmed on 4/25/by the agentOur insured provided a statement on 4/25/An estimate was received on 4/29/of the damage to our insured's vehicleThe estimate was reviewed on 5/2/and had to be rewritten to remove OEM partsPayment of the claim was issued on 5/13/16.The claim is resolvedWe apologize regarding confusion of the requesting and mailing of the paymentIt was not until 5/13/that we could confirm the body shop choice from our insured.While the claim was resolved prior to receipt of the complaint, we thank you for notifying us so that we could address the matterWe strive to provide the best possible service and we take complaints very seriouslyThank you for bringing this matter to your attention.Sincerely, Allison M***Personal Lines Claims Unit Manageram***@foundersinsurance.comToll Free: 800-240-ext.***Fax: 317-802-
Please be advised that we received your letter dated 6/23/on 6/28/in our Indianapolis office.On 3/21/Ms*** reported an accident involving her niece as the driverMs*** took out her policy on 3/20/At the time of application she was required to disclose all household
member age fifteen and older and all regular users.At the time of the accident Ms***'s niece *** *** was drivingWe determined that Ms*** was both an unscheduled and undisclosed driver in the household, and therefore was required to have been disclosed at the time of application.Ms***'s failure to disclose the risk properly had led to a policy rescission wherein the contract of insurance has been rendered null and void, due to material misrepresentation.We regret that there is no coverage but Ms*** violated her contract by not providing accurate information.We thank you for notifying us so that we could address the matterWe strive to provide the best possible service and we take complaints seriouslyThank you for bringing this matter to your attention.Sincerely,Allison M***Personal Lines Claims Unit Manageram***@foundersinsurance.comToll Free: 800-240-ext.***Fax: 317-802-
The initial settlement check in the amount of $927.25 was issued and mailed to the Complainant on November 3, 2015 to the address provided to you. When we were notified by hin that he did not receive the check, a stop payment was executed, and the check was reissued and mailed on December 30, 2015...
and mailed to the same address.If the Complainant has still not received the reissued check, we ask that he notify us, and we will request a stop payment on that check and reissue it again. Please find attached copies of the two checks, which have been issued.If you have any questions, please contact me at the number below.Very Truly yours, Founders Insurance Company Arthur S[redacted]Senior Claims manager(847) 768-2546as[redacted]@foundersinsurance.com
Please be advised that we received your letter dated 6/9/16 on 6/15/16 in our Indianapolis office. You refer to a prior correspondence. Please be advised we did not receive prior correspondence of this matter from Revdex.com.The accident was reported to us by our insured MS [redacted]. Ms. [redacted] advised...
she went to the grocery and found damage thereafter on her vehicle. Coverage was confirmed on 4/25/16 by the agent. Our insured provided a statement on 4/25/16. An estimate was received on 4/29/16 of the damage to our insured's vehicle. The estimate was reviewed on 5/2/169 and had to be rewritten to remove OEM parts. Payment of the claim was issued on 5/13/16.The claim is resolved. We apologize regarding confusion of the requesting and mailing of the payment. It was not until 5/13/16 that we could confirm the body shop choice from our insured.While the claim was resolved prior to receipt of the complaint, we thank you for notifying us so that we could address the matter. We strive to provide the best possible service and we take complaints very seriously. Thank you for bringing this matter to your attention.Sincerely, Allison M[redacted]Personal Lines Claims Unit Manageram[redacted]@foundersinsurance.comToll Free: 800-240-5563 ext.[redacted]Fax: 317-802-9023
The theft of vehicle was reported to us on 11/24/15 and assigned to an adjuster. The adjuster contacted Ms. [redacted] on 11/24/15. Ms. [redacted] advised that her vehicle had been taken by her step son without permission. She advised that the step son was involved in a hit and run accident and her...
vehicle was damaged. The adjuster explained that an affidavit of theft was required.The affidavit was received on 12/11 from the insured. The vehicle had been previously determined to be a total loss. The file was transferred to the Total Loss Department. We await return of the total loss paperwork sent to the insured in order to resolve the loss. Once the insured returned the paperwork we will be able to resolve her claim.We regret that the insured feels that she was treated badly in connection with her claim, as we strive to provide excellent customer service and claims handling.We hope this response is sufficient but if anything further is needed, please contact us.Sincerely,Allison M[redacted]Personal Lines Claims Unit Managera[redacted]@foundersinsurance.comToll Free: 800-240-5563 ext. [redacted]Fax 317-802-9023
Februa ry 14, 2107 Better Busi ness Bureau 151 N Delawa re St #2020 VIA FACSI MILE 317-488-2224 Indianapolis, IN 46204 ...
RE:COMPLAI NT: Revdex.com CASE [redacted] FIC CLAIM [redacted] Dear Sir or Madam, We are i.n receipt of the complaint filed by Mr. [redacted]. The complaint was received 2/10/17. We have resolved the coverage issue regard ing the unscheduled driver. The adjuster has .l eft messages requesti ng Mr. [redacted] submit estima te and photos of his damages se> we can resolve his property damage claim. We apologize for any delay and inconvenience in resolving the coverage issue issue and await the estimates for review to resolve the daim. Thank you for bringi ng this matter to our attention. Sincerely, AAllison M[redacted] Personal Li nes Claims Uni t Manageram[redacted]@foundersinsurance.comToll Free: 800-240-5563 ext.4114 Fax: 317-80 2-90 23