I was interested in a used vehicle (Sante FE Sport ) at advantage Hyundai on January **, The sales man, James J***, had told me he could hold the car until Saturday January *** so my fiance could test drive the vehicle., however, I would need to leave $ MrJ*** stated clearly and several times to me If we ended up not taking the vehicle, we would be refunded the $ After horrible buying experience at Advantage Hyundai, we ultimately decided not purchase the vehicle and I was told that evening, the check will be issued tomorrow (it was after 8pm on Saturday by the time this horrible experience was over)
I have called times since then since I still have not received my check and I was told each time it was sent I ended up stopping by Advantage Hyundai on March ** to follow up on my check the young girl at the desk called a MrT*** and he stated to her the check was cut on March *** and I should receive it by Tuesday March ** After I left the des
My mother and I went to Advantage Hyundai that is located in Hicksville,NY on November ***We came for a test drive and showed the $prepaid *** voucherWe had submitted a support request related to the gift card status and did not receive any responses from Advantage HyundaiI have called the manager of Advantage Hyundai-- who unsurprisingly never answers the phone -- and left a voicemail but my call has never been returned
It is absolutely upsetting and very disappointing that this promotion would be advertised when the representatives are unwilling to honor it
I am hoping you would be able to help my mother and I with this issueWe were both supposed to receive a $gift card
My vehicle Hyundai Elantra was driven into Advantage Hyundai to be serviced on 02/**/I had noticed a week prior that there was a sound coming from the right front side of the car when applying the brakes When taking in my car I advised Patrick that my car was making a strange noise when applying the brake and the sound was coming from the right sideIn addition I told him that the prior week while driving the car the check engine light had flashed on but went off immediatelyI advised the check engine light is not on but inquired could it have been a indicator that a fuse needed to be changedPatrick advised me that even though the check engine light was not on they should check it out but there would be a charge to run a diagnosticI advised okay to run the diagnosticI ended up leaving my car in the care of service and returned homeAbout hours later I received a call from Patrick advising that their was a problem with the engine valve that was corroded on my vehic
I had a recall on my Hyundai engine along with other recallsAfter my engine ceased on October *** I had it towed to advantage Hyundai on October ***I was told it would take a month for the engineI called on November *** and was told my engine is on the way and would be at the dealership the next week around the ***I gave them an additional week and called back November ***The dealership told me they had no engine and had no idea when the engine would be inI then contacted Hyundai Corporate offices on the same day November ***They gave me a case number and case managerThey told me it would take them 3-business days to get back to meI called them November ***They told me that the case manager I have did not even look at my case yet It's December *** today and I still have no phone call from Corporate Hyundai or no call from the dealershipIt's basically been months of car payments I have made with no carNobody calls me backNobody knows where my engine
On or about July **, 2016, I leased a Hyundai Sonata from Advantage Hyundai in *** ** When I leased the car from Advantage Hyundai, all four left and right windows were already tinted I was not crazy about this at first since I was not used to it It felt sort of *** At the time, the Sales Person, Ramon J***, tried to charge me extra for the tinted windows but I told him that I did not want them anyway so he did not charge me My daughter was with me at the time and can attest to what transpiredAlthough I leased the car with the tinted windows, I did not order the tinted windows, I settled for them as the car came from the dealership with the tinted windows way
When the 3-year-lease was almost up, Ramon J*** , the sales person, was constantly e-mailing and calling me to come in and lease another car He stated that the fees for early termination would be paid by the dealership The dealership did pay the last payment on the Sonata
Abou
I've leased many vehicles before and this is my 3rd from this dealershipEvery time I do this I swap the old one for the new one and carry onAfter my most recent lease, about months after swapping cars I received an "Early Termination Liability" bill for over indicating that the realized value was more than what was obtained and also claiming "damages." This has never happened beforeI always return the car a little early and the dealership takes care of the remaining paymentsUpon further research, in the past the dealership has kept and sold the old car on their lotThis time (for whatever reason) they sent it back to Hyundai who then proceeded to sell it at some auctionThey got back less than what they thought they should have gotten back and are now billing me for the difference?!?! I contacted the dealership and the salesman and they refuse to helpThey said this is between me and Hyundai Motor Finance and they have nothing to do with itIn my opinion, I was ne
Advantage Hyundai advitised that they will offer a $amazon gift card after a test drive before 3/*/
I went there on 3/*/2017, had a test drive with the salesperson who sit next to the main entrance, showed him the printed paperwork and also my driver's licenceThe sales told me he would process the gift card
Since then, they never responded to my emailI never receive any gift card or information from them
I traded in my sonata for Santa Fe,Adrian sale rep didn't even bother looking at my car for a trade-in,took my $down then get a bill from Hyundai corporate saying I owe $ for scratches and dents,bottom line stay far away from advantage Hyundai !!!!!
Stay as far away from (ADVANTAGE HYUNDAI) this dealership as you can or at least have a mechanic you trust to check out your new car leased/buyThey sell and lease defective cars as newI found a year and half after leasing what thought was a new SANTA FE when my windshield cracked I found out that the windshield had been repaired already prior to my leasingnever told that at signing so I could make an informed decisionthe replacement that as done was at least incompetent COULD HAVE BEEN CRIMINAL if that windshield had dislodged and injured passengers or the publicThe salesperson was incompetent or lied to me about the condition of the carI was driving a car with a defective windshield that was improperly repaired , the heat element to keep windshield frost free was cut and non functional, the rubber around the windshield was/is torn, the plastic pieces that cover and hold the windshield in are missing, hold brackets were broken when the dealer original repaired itwhen I reported this to the manager at dealer ship I was brushed off and that they wont do anything about the defectssame with Hyundai of America presidentNEVER AGAIN, STARS
I leased a Sonata from this dealership and came back at the end of the lease to get a new Hyundai This time I wanted to finance and financed a new Sonata The dealer choose *** for the finance which I questioned since I previously used HMF but the dealer said that was the appropriate one to useSeveral months later I received a bill from HFM which included a disposition fee of $ This came as a total surprise since I had bought a new Hyundai and no one told me of this charge and I had never paid this charge before since I always got a new Hyundai when I returned my old one I called HFM for an explanation and they told me I owe the charge because I didn't use them for the new pur*** and used *** instead I explained to them that the dealer chose the finance company and they suggested I take it up with the dealerI called both Charley (salesperson) and Jon (GM) at Advantage to resolve the issue but they never called me backI also emailed them through there website to
My name is *** *** and I would like to inform the Revdex.com about my horrific experience at Advantage Hyundai, *** *** *** in Hicksville But first I would like to say that I WAS a loyal customer of this dealership for many years with multiple leases and I am appalled by the sheer lack of professionalism that was demonstrated upon me when I was attempting the address my issue
Please allow me to explain in details what transpired On the date of April ***, I arrived at the dealership to inquire about trading my current lease for a new automobile I had received numerous correspondence from the dealership in the month’s leading up to April inviting me to trade in my automobile for a newer model My sales representative was David B*** On this day, David and I agreed to a deal of me returning my current Hyundai lease for a new Hyundai Sonata, VIN # *** I left with the car that day
In July 2018, I received a letter from
the dealer promised we would not be charged if vehicle was sold at auction for less than value and now we are being charged- they promised $*** gift card for test drive and we never receivedWe called the manager Mike N*** at least times trying to resolve and they are avoiding us
I was interested in a used vehicle (Sante FE Sport ) at advantage Hyundai on January **, The sales man, James J***, had told me he could hold the car until Saturday January *** so my fiance could test drive the vehicle., however, I would need to leave $ MrJ*** stated clearly and several times to me If we ended up not taking the vehicle, we would be refunded the $ After horrible buying experience at Advantage Hyundai, we ultimately decided not purchase the vehicle and I was told that evening, the check will be issued tomorrow (it was after 8pm on Saturday by the time this horrible experience was over)
I have called times since then since I still have not received my check and I was told each time it was sent I ended up stopping by Advantage Hyundai on March ** to follow up on my check the young girl at the desk called a MrT*** and he stated to her the check was cut on March *** and I should receive it by Tuesday March ** After I left the des
My mother and I went to Advantage Hyundai that is located in Hicksville,NY on November ***We came for a test drive and showed the $prepaid *** voucherWe had submitted a support request related to the gift card status and did not receive any responses from Advantage HyundaiI have called the manager of Advantage Hyundai-- who unsurprisingly never answers the phone -- and left a voicemail but my call has never been returned
It is absolutely upsetting and very disappointing that this promotion would be advertised when the representatives are unwilling to honor it
I am hoping you would be able to help my mother and I with this issueWe were both supposed to receive a $gift card
My vehicle Hyundai Elantra was driven into Advantage Hyundai to be serviced on 02/**/I had noticed a week prior that there was a sound coming from the right front side of the car when applying the brakes When taking in my car I advised Patrick that my car was making a strange noise when applying the brake and the sound was coming from the right sideIn addition I told him that the prior week while driving the car the check engine light had flashed on but went off immediatelyI advised the check engine light is not on but inquired could it have been a indicator that a fuse needed to be changedPatrick advised me that even though the check engine light was not on they should check it out but there would be a charge to run a diagnosticI advised okay to run the diagnosticI ended up leaving my car in the care of service and returned homeAbout hours later I received a call from Patrick advising that their was a problem with the engine valve that was corroded on my vehic
I had a recall on my Hyundai engine along with other recallsAfter my engine ceased on October *** I had it towed to advantage Hyundai on October ***I was told it would take a month for the engineI called on November *** and was told my engine is on the way and would be at the dealership the next week around the ***I gave them an additional week and called back November ***The dealership told me they had no engine and had no idea when the engine would be inI then contacted Hyundai Corporate offices on the same day November ***They gave me a case number and case managerThey told me it would take them 3-business days to get back to meI called them November ***They told me that the case manager I have did not even look at my case yet It's December *** today and I still have no phone call from Corporate Hyundai or no call from the dealershipIt's basically been months of car payments I have made with no carNobody calls me backNobody knows where my engine
On or about July **, 2016, I leased a Hyundai Sonata from Advantage Hyundai in *** ** When I leased the car from Advantage Hyundai, all four left and right windows were already tinted I was not crazy about this at first since I was not used to it It felt sort of *** At the time, the Sales Person, Ramon J***, tried to charge me extra for the tinted windows but I told him that I did not want them anyway so he did not charge me My daughter was with me at the time and can attest to what transpiredAlthough I leased the car with the tinted windows, I did not order the tinted windows, I settled for them as the car came from the dealership with the tinted windows way
When the 3-year-lease was almost up, Ramon J*** , the sales person, was constantly e-mailing and calling me to come in and lease another car He stated that the fees for early termination would be paid by the dealership The dealership did pay the last payment on the Sonata
Abou
I've leased many vehicles before and this is my 3rd from this dealershipEvery time I do this I swap the old one for the new one and carry onAfter my most recent lease, about months after swapping cars I received an "Early Termination Liability" bill for over indicating that the realized value was more than what was obtained and also claiming "damages." This has never happened beforeI always return the car a little early and the dealership takes care of the remaining paymentsUpon further research, in the past the dealership has kept and sold the old car on their lotThis time (for whatever reason) they sent it back to Hyundai who then proceeded to sell it at some auctionThey got back less than what they thought they should have gotten back and are now billing me for the difference?!?! I contacted the dealership and the salesman and they refuse to helpThey said this is between me and Hyundai Motor Finance and they have nothing to do with itIn my opinion, I was ne
Advantage Hyundai advitised that they will offer a $amazon gift card after a test drive before 3/*/
I went there on 3/*/2017, had a test drive with the salesperson who sit next to the main entrance, showed him the printed paperwork and also my driver's licenceThe sales told me he would process the gift card
Since then, they never responded to my emailI never receive any gift card or information from them
I traded in my sonata for Santa Fe,Adrian sale rep didn't even bother looking at my car for a trade-in,took my $down then get a bill from Hyundai corporate saying I owe $ for scratches and dents,bottom line stay far away from advantage Hyundai !!!!!
Stay as far away from (ADVANTAGE HYUNDAI) this dealership as you can or at least have a mechanic you trust to check out your new car leased/buyThey sell and lease defective cars as newI found a year and half after leasing what thought was a new SANTA FE when my windshield cracked I found out that the windshield had been repaired already prior to my leasingnever told that at signing so I could make an informed decisionthe replacement that as done was at least incompetent COULD HAVE BEEN CRIMINAL if that windshield had dislodged and injured passengers or the publicThe salesperson was incompetent or lied to me about the condition of the carI was driving a car with a defective windshield that was improperly repaired , the heat element to keep windshield frost free was cut and non functional, the rubber around the windshield was/is torn, the plastic pieces that cover and hold the windshield in are missing, hold brackets were broken when the dealer original repaired itwhen I reported this to the manager at dealer ship I was brushed off and that they wont do anything about the defectssame with Hyundai of America presidentNEVER AGAIN, STARS
I leased a Sonata from this dealership and came back at the end of the lease to get a new Hyundai This time I wanted to finance and financed a new Sonata The dealer choose *** for the finance which I questioned since I previously used HMF but the dealer said that was the appropriate one to useSeveral months later I received a bill from HFM which included a disposition fee of $ This came as a total surprise since I had bought a new Hyundai and no one told me of this charge and I had never paid this charge before since I always got a new Hyundai when I returned my old one I called HFM for an explanation and they told me I owe the charge because I didn't use them for the new pur*** and used *** instead I explained to them that the dealer chose the finance company and they suggested I take it up with the dealerI called both Charley (salesperson) and Jon (GM) at Advantage to resolve the issue but they never called me backI also emailed them through there website to
My name is *** *** and I would like to inform the Revdex.com about my horrific experience at Advantage Hyundai, *** *** *** in Hicksville But first I would like to say that I WAS a loyal customer of this dealership for many years with multiple leases and I am appalled by the sheer lack of professionalism that was demonstrated upon me when I was attempting the address my issue
Please allow me to explain in details what transpired On the date of April ***, I arrived at the dealership to inquire about trading my current lease for a new automobile I had received numerous correspondence from the dealership in the month’s leading up to April inviting me to trade in my automobile for a newer model My sales representative was David B*** On this day, David and I agreed to a deal of me returning my current Hyundai lease for a new Hyundai Sonata, VIN # *** I left with the car that day
In July 2018, I received a letter from
the dealer promised we would not be charged if vehicle was sold at auction for less than value and now we are being charged- they promised $*** gift card for test drive and we never receivedWe called the manager Mike N*** at least times trying to resolve and they are avoiding us