Omega Electrical Services

The customer keeps asking for their money back rather than let us fix the problemWith our experience when this happens the customer ends up keeping th job and pocketing the moneyTo prevent this fraud, we offer to return and complete the workAs for the circuit panel he requestedIt doesn't even exist in single phase 150Amp servicesThe panel we installed was appropriate and even more than needed for the jobStandard spaces for a amp single phase service is not We are the electrical professionalsPeople hire us because we know what they needWhat the best job would beIf they want a square D replacement, that's fine, we will do thatBut they have to reimburse us for the troff install, labor and materials$for troff and hours x $for labor =$As for the dehumidifier, I was not emailed a dated receipt of the rentalI personally can not even see why a dehumidifier would be neededIt's an unfinished basement, with a cement floor and a floor drainA condensate pump does not give off huge amounts of waterI've seen inches of water in a basement like his and only a mop was needed, if thatSeems to be yet another attempt to get money off of usAs for debris being left outYes, the tech had to leave to pick up his childrenWe ran out of time because of the torrential down pour all day, stopping the work and installation of the troffBecause of his existing panel being in an illegal position and had to be moved, which added several hours to the jobNot because we arrived to work a half hour lateThis could have been resolved with a return visitBut, we were denied that

1. The customer keeps asking for their money back rather than let us fix the problem.2. With our experience when this happens the customer ends up keeping th job and pocketing the money. To prevent this fraud, we offer to return and complete the work.3. As for the 42 circuit panel he requested. It...

doesn't even exist in single phase 150Amp services. The panel we installed was appropriate and even more than needed for the job. Standard spaces for a 150 amp single phase service is 32 not 42. We are the electrical professionals. People hire us because we know what they need. What the best job would be. If they want a square D replacement, that's fine, we will do that. But they have to reimburse us for the troff install, labor and materials... $45.00 for troff and 4 hours x $75 for labor =$3004. As for the dehumidifier, I was not emailed a dated receipt of the rental. I personally can not even see why a dehumidifier would be needed. It's an unfinished basement, with a cement floor and a floor drain. A condensate pump does not give off huge amounts of water. I've seen 2 inches of water in a basement like his and only a mop was needed, if that. Seems to be yet another attempt to get money off of us.5. As for debris being left out. Yes, the tech had to leave to pick up his children. We ran out of time because of the torrential down pour all day, stopping the work and installation of the troff. Because of his existing panel being in an illegal position and had to be moved, which added several hours to the job. Not because we arrived to work a half hour late. This could have been resolved with a return visit. But, we were denied that.