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Omega Executive Healthcare

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Omega Executive Healthcare Reviews (5)

So now that the consumer has made a BS statement to **, you still want me to do something nice Not a chance now

---------- Forwarded message ----------From: Date: Thu, Aug 20, at 9:AMSubject: Revdex.com CompalintTo: ***, ***Dear Mr***, Thank you for contacting the Revdex.com about the loss of you $in one of our vacuum machines We
have seen a huge spike in vandalism from paperclips to bobbie pins destroying the coin switch Last week I purchased new electronic coin acceptors totaling $to eliminate this problem. What I haven't figured out is how to stop the "robo calls", typically a day into the car wash voice mail which fills the voice mail box So much for the federal government's "do not call list". For the past years our business policy has been quite simple, we send a token note for what you lost $PINK token note, plus a Free Car Wash; Yellow Token Note The Revdex.com is aware of what we do regarding refunds as well as they have samples of our token notes on file I'm mailing your refund today. Again please accept my sincere apology. Jeffrey T***, PresidentMermaid Car Wash, Inc.*** *** ***Camp Hill, PA 17011###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I did in fact press the STOP button. It would appear that there is no way to prove this, however. I also read the instructions which is why I made sure to press the stop button. Clearly your equipment was not functioning properly. What documentation do you have that shows I did NOT press the stop button? Again how are you so sure that I am "stupid" and it was not simply an equipment malfunction? It seems that you are a business that has resorted to bullying and name-calling a customer who believes there was an error. I would have been happy with a voucher for a wash and based on your response, an apology. Sad to say - everyone on *** will now know never to visit this Mermaid Car Wash.
Regards,
*** ***

To the Revdex.com,  we have operated Mermaid Car Wash here for 20 years as a "Self Service" car wash.  Our Self Service bays are equipped with a credit card reader and the unit is 2 years old; made of Stainless Steel for the wet outdoor environment.  The manufacturer does not offer a receipt...

simply because it will not work if the paper gets wet!  As my photograph clearly shows, the STOP button is within 2 inches of the Credit Card slot........IT CAN NOT BE ANY CLEARER THAN THAT!   For those who like instructions, the menu board with instruction is above......in ENGLISH, it says PRESS THE STOP BUTTON WHEN DONE.     Since or machine counts up from 0, it's very rare that you could wash a car from $3.00 exactly.   At any rate, again our sign is rather clear, there are no refunds if you forget to press STOP.Why are more and more people blaming others for their stupidity..............take responsibility, you simply did not follow easy instructions.  We did you a favor by stopping the machine at $15.00.

So now that the consumer has made a BS statement to **, you still want me to do something nice.   Not a chance now.

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Address: 90 Cumberland Parkway, Columbus, Ohio, United States, 43214-3621

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