Omega Property Management

Dear Complainant, Below is a response and a final settlement offer to assist the complainant in obtaining the information she is requesting. 1-Provide copy of ALL OMEGA BILLING STATEMENTS/ASSESSMENTS Response: Omega will email a copy of the account ledgers to complainant.   2-DROP ALL RENTAL NON-COMPLIANCE ASSESSMENTS Response: As stated before, Omega does not have the authority to do this.  The owner was not in compliance with the governing documents and therefore the HOA took action in accordance with the governing documents.  To this date, we have not received confirmation from the complainant that she has actually complied with the governing documents and therefore, we have instructions from the Board of Directors to continue to follow the governing documents until the complainant in this case is compliant with the governing documents.  Further, additional fines and action by the HOA will continue until the owner verifies that they have become into compliance with the governing documents.   3-PROVIDE COPY OF COMPLETE and up-to-date BY-LAWS by June 3, 2017Response: We (Omega) will email the owner with a copy of the governing documents. 5-Also provide flyers and board decisions concerning deck removal, removal of special-order deck materials, and damage done during removal process, and board meeting decisions regarding my back [redacted]io, which should be grandfathered in.Response: This is a new issue/complaint being brought up by the owner.  If the owner would like to review all of the historical records, books, minutes, and etc, out office will accommodate her request.  The Complainant may schedule a time to visit out office and review these documents.   Thank you,Joshua [redacted]Omega Management