Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint On 3/11/they were contacted and informed of the situationOn 3//she told me that a replacement engine would be shipped out on 3/26/This was obviously a lieShe still has not returned any of our callsOne to two weeks I can understand but it has almost been a month now and still no idea of when we will receive a replacement engineI do not feel this is being handled in a timely manor They have other engines listed for sale so why they have not sent me one I can't understandHow long is my customer going to be without their vehicle? I really want to know an exact date I will be receiving an engineI feel they had no plans of making this right until I contacted the Revdex.com and even now im still not so sure Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint The replacement part arrived days after we were told we would not be given a replacement, therefore we purchased the part from a different provider and no longer have the need for the part We can send the replacement part back to them after a full refund is issuedalso the starter motor that was purchased along with the ABS Module was faulty as well (motor works but bendix does not engage the transmission flywheel) so we will be returning that to the seller as well Thank you so much for your help Regards, [redacted]
In response to this complaint # [redacted] : This customer, as he clearly stated, purchased the transmission back in September and called with his complaint March 30,2015-months later This transmission is clearly out of the day warranty As this customer stated, he has done business with us for a long time but, that doesn't change our policy Sincerely, [redacted] Management
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint On 3/11/they were contacted and informed of the situationOn 3//she told me that a replacement engine would be shipped out on 3/26/This was obviously a lieShe still has not returned any of our callsOne to two weeks I can understand but it has almost been a month now and still no idea of when we will receive a replacement engineI do not feel this is being handled in a timely manor They have other engines listed for sale so why they have not sent me one I can't understandHow long is my customer going to be without their vehicle? I really want to know an exact date I will be receiving an engineI feel they had no plans of making this right until I contacted the Revdex.com and even now im still not so sure Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint The replacement part arrived days after we were told we would not be given a replacement, therefore we purchased the part from a different provider and no longer have the need for the part We can send the replacement part back to them after a full refund is issuedalso the starter motor that was purchased along with the ABS Module was faulty as well (motor works but bendix does not engage the transmission flywheel) so we will be returning that to the seller as well Thank you so much for your help Regards, [redacted]
In response to this complaint # [redacted] : This customer, as he clearly stated, purchased the transmission back in September and called with his complaint March 30,2015-months later This transmission is clearly out of the day warranty As this customer stated, he has done business with us for a long time but, that doesn't change our policy Sincerely, [redacted] Management