Omega Turf Inc

The team promptly responded to our initial call and was on time, every time for each visit to our homeWe wanted turf for the kids to play on and a putting green the whole family could enjoy.  Chris worked with our landscape architect to come up with a plan that perfectly fit our space. 

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I don't think anyone would be satisfied with the type of work that was done on the concreteI will be satisfied when the work is completeMy issue is that they keep setting completion dates and nothing has been doneThis project was scheduled to be complete three months ago.]
Regards,
*** ***

Mr*** was not satisfied with the finish coat of the concrete portion of his contractWe have contacted and are staying in contact with the client, and have a plan to correct the finish of the concreteWe
will also add an extra area of refinishing of older concrete to match - not part of the original contract - without cost to the client.
*** ***
President
OmegaTurf, Inc619-841-

Great service all around, fair price and quality work. Completely transformed our backyard experience and made our home fun again. Thank you and keep up the great work.

Failed to keep the contractual start date/time. When called all you get is, "they are on the way." with no one ever showing up. They do not even have the decency to call and say either they will be late or they need to reschedule.

Mr. [redacted] was not satisfied with the finish coat of the concrete portion of his contract. We have contacted and are staying in contact with the client, and have a plan to correct the finish of the concrete. We will also add an extra area of refinishing of older concrete to match - not part of the...

original contract - without cost to the client. 
[redacted]PresidentOmegaTurf, Inc.619-841-4010