Omni Electric

Omni Electric said they would fix 2 light sensors on my property, one on lamppost and one in basement. The time to finish the job was given to me as 3 hours. They left after that time with the basement sensor still not working. The electrician left and handed me instructions and said I had to finish the job. I want a partial credit since the work was not done as agreed upon. I don't want any Omni employees to work in my home, as I feel that they can't be trusted to complete the work. They also were charging me "emergency rates" for some reason, which are higher rates than usual. They didn't inform me of that either.

Omni was sent by warranty company to check wiring in ceiling where water leaked through the ceiling. Electrician arrived with a new fan and was confused when I told him my fan was working and all I wanted was a professional opinion to assure there was no fire hazard in my house. Before even entering the house I was informed his boss's order was to install a new fan and it was paid for by the warranty. I was a little confused that a diagnosis was made before anyone even arrived and a little unsure I wanted to part with my old fan but again I was assured it was ordered and covered. I asked after my old fan showed water damage or if we could use it again 24 hours later insurance company calls stating they are not covering the fan. Out of courtesy I called Omni to let them know and was told there must have been something wrong with my fan. I hope I'm wrong but I'm pretty sure I know where this was going.. Trying to make a quick buck with an extra service but insurance denied it.
2 days later, I NOW RECEIVED A BILL FOR THE FAN WHICH WAS NOT NEEDED. I HAVE CONTACTED THE INSURANCE COMPANY TO NOTIFY THEM OF THE SCAM IN AN ATTEMPT TO BILL FOR SERVICES NOT NEEDED. I ALSO HAVE MY INVOICE FROM THE TECH STATING $0 OWED.

UPDATE 8/26 - the business has responded to my complaint stating the tech smelled burning??? he never even turned my fan on before he came in the house with another fan to replace. I can't believe a business can make up stories and then try to Bill people later. I'm questioning whether I should turn this into the local police as insurance fraud in attempts to get money from the Home Warranty company first.

On September 12th, 2018 I filed a home warranty claim to repair a ceiling fan that would not turn on. Omni Electric was dispatched. The technician removed the fan and said that the wire connecting the fan to the power source was not receiving power and was probably damaged. They then stated that they would need to rewire my house and left, leaving my fan on the floor (I later moved to a table). Later when I called back about the fan they claimed they could reconnect it to a different wire (in the same hole that the fan was in) but would need to schedule a new date. The new date was several weeks out (October 10, 2018). On the October 10th, when the technician arrived they said it would be a $217 fee to reinstall the fan.
I called my home warranty company to confirm that it should have been finishing the job from the first claim to find that the original claim was closed, and that Omni Electric told them that they installed a brand-new fan, and that I removed it myself and scheduled a new private job to reinstall it. When I informed the warranty agent that the technician was in my home if they would like to speak to them, I discovered that the technician packed his truck and left (fan is still on my kitchen table). The warranty agent could not help me as too much time had passed and the original claim, while probably falsified, did claim the work was completed. I would need to hire a company to replace the fan in its original state before a new claim could reassess and determine if Omni Electric filed a false report, additionally there was no guarantee the new claim would be a company other than Omni Electric. It is my belief that the Omni Electric purposely and knowingly falsified a home warranty claim to extort additional fees from both the home warranty organization and their consumers.