Omni Security Systems Reviews (1)
Omni Security Systems Rating
Address: 21572 Cabrosa, Mission Viejo, California, United States, 92691
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Address: 21572 Cabrosa, Mission Viejo, California, United States, 92691
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me short addition, yes we just moved to another company indeed since this incidentif 24/hours monitoring means that we need to wait till the next morning (nearly hours later) why the alarm is going off all night, then I wonder what is being monitored, the person who answered at night, although he was friendly, he had no clue and I had to check every room to at least make sure no fire was happening (good luck with apartments and many utility rooms)The next morning we had the opportunity to pay $100/hr to find out the real issueLuckily I had others helping me to localize the issue independently form their "expert advise" to find out a boiler was leaking and the hot water fired off the alarmLuckily no emergency situation.When the tech person shouts at you over the phone, it doesn't invite you to call back and try to solve the issue directly, this is the reason we opted to contact via Revdex.comThank you for receiving and answering our complaint on this platform Sincerely, [redacted]