This claim involves alleged damages to a Fleetwood 14' x 70' mobile home that was transported byour named insured under an Inland Marine policy on the above mentioned dateThe Complainant didnot report this loss to Hallmark until November7, 2016.Due to the rural location of the Complainant in
***, TX, an independent adjuster from Lank ton ClaimServices (*** ***l was assigned to contact the Complainant and manage her claimMr***contacted all the Involved parties and inspected the property on/around November l-1, Ms.Coburn indicated that she was given the mobffe home bV a *** ***, and was given the mobitehome in exchange for taking the mobile home off the site and deeming the siteWhile Ms*** hasprovided a Bill of Sale, It Is not witnessed or notarizedShe then contracted out the transportation ofthe mobile home from our named insured from *** to ***, TexasIt must be noted that shesigned an agreement with *** Mobile Home Services on September 22, releasing them "fromall liability relating to anv damages that may occur during the movement of your home" and that"*** Mobile Services will only be liable if your mobile home Is wrecked".Mr*** inspection revealed that there was no evidence that the mobile home was Involved in anysort of motor vehicle accidentFurthermore, Mr*** Indicated that a mobile home of this age willhave transit damage In moving milesMr*** denies any *curt or patronizing" conversationswith Ms*** *** *** *** *** **As mentioned before, Mr*** has been our point of contact with Ms*** due to logisticalreasonsIn the spirit of compromise, we have attempted to resolve this claim with Ms*** and willcontinue to work with her towards reaching an amicable resolution
Mr*** and his agent have been provided loss runs regarding his policyThe statement from Mr*** stating he needs "an update to his loss run" requires clarificationThat is, he is not requesting a loss run but he questions the amount the above reference case is reserved at which is the
disputed amountThe loss in question occurred on November 19, and involved an auto accident resulting in the fatality of a passenger in the other vehicle and injury to a second passenger.On April 5, 2016, Mr*** did speak with Mr*** who was requesting information about the amount reserved on the loss and asking that Mr*** talk to his agent further regarding this matterMr*** has spoken with Ms*** agent and informed of the facts and issues surrounding the accidentThe deceased and injured party are represented by an attorney and we anticipate litigation will ensueThus, this is a complex litigation matter involving serious and potential large damage exposure.We continue to handle this matter on Mr***/Third Coast's behalf and will defend this matter once litigation ensuesHowever, due to the nature of this case, we are not in a position to make any adjustments to the posted reserves in order to update the loss runs as requested by Mr***
This claim involves alleged damages to a Fleetwood 14' x 70' mobile home that was transported byour named insured under an Inland Marine policy on the above mentioned dateThe Complainant didnot report this loss to Hallmark until November7, 2016.Due to the rural location of the Complainant in
***, TX, an independent adjuster from Lank ton ClaimServices (*** ***l was assigned to contact the Complainant and manage her claimMr***contacted all the Involved parties and inspected the property on/around November l-1, Ms.Coburn indicated that she was given the mobffe home bV a *** ***, and was given the mobitehome in exchange for taking the mobile home off the site and deeming the siteWhile Ms*** hasprovided a Bill of Sale, It Is not witnessed or notarizedShe then contracted out the transportation ofthe mobile home from our named insured from *** to ***, TexasIt must be noted that shesigned an agreement with *** Mobile Home Services on September 22, releasing them "fromall liability relating to anv damages that may occur during the movement of your home" and that"*** Mobile Services will only be liable if your mobile home Is wrecked".Mr*** inspection revealed that there was no evidence that the mobile home was Involved in anysort of motor vehicle accidentFurthermore, Mr*** Indicated that a mobile home of this age willhave transit damage In moving milesMr*** denies any *curt or patronizing" conversationswith Ms*** *** *** *** *** **As mentioned before, Mr*** has been our point of contact with Ms*** due to logisticalreasonsIn the spirit of compromise, we have attempted to resolve this claim with Ms*** and willcontinue to work with her towards reaching an amicable resolution
Mr*** and his agent have been provided loss runs regarding his policyThe statement from Mr*** stating he needs "an update to his loss run" requires clarificationThat is, he is not requesting a loss run but he questions the amount the above reference case is reserved at which is the
disputed amountThe loss in question occurred on November 19, and involved an auto accident resulting in the fatality of a passenger in the other vehicle and injury to a second passenger.On April 5, 2016, Mr*** did speak with Mr*** who was requesting information about the amount reserved on the loss and asking that Mr*** talk to his agent further regarding this matterMr*** has spoken with Ms*** agent and informed of the facts and issues surrounding the accidentThe deceased and injured party are represented by an attorney and we anticipate litigation will ensueThus, this is a complex litigation matter involving serious and potential large damage exposure.We continue to handle this matter on Mr***/Third Coast's behalf and will defend this matter once litigation ensuesHowever, due to the nature of this case, we are not in a position to make any adjustments to the posted reserves in order to update the loss runs as requested by Mr***