At the time of the service, the patient had transitioned to a Cobra plan The patient's insurance provided incorrect information and advised the patient to pay the deductible and out of pocket expenses The encounters were researched and the patient's insurance company confirmed that the patient's deductible was met and should have carried over to the Cobra plan, so the insurance payment is appropriate and the patient refund was processed The patient has been issued a refund in the amount of $5,800.00, posted date 2/20/
At the time of the service, the patient had transitioned to a Cobra plan The patient's insurance provided incorrect information and advised the patient to pay the deductible and out of pocket expenses The encounters were researched and the patient's insurance company confirmed that the patient's deductible was met and should have carried over to the Cobra plan, so the insurance payment is appropriate and the patient refund was processed The patient has been issued a refund in the amount of $5,800.00, posted date 2/20/