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One Bit It Reviews (3)

A pop up appeared on our home computer saying there was a possible security issue and to call X-XXX-XXX-XXXXMy wife called and was told by a '***' that there was possible malware on our computer and they were assigned to assist us in conjunction with MSNThey said the cost would be $My wife paid them with our credit card but I called MSN and was told this company OnebitIT was NOT connected with MSN and to call our credit card company to cancel the cards, which we didA woman from OnebitIT just now called and I told her that I filed a complaint and cancelled the credit card usedShe said they was not connected with MSN but I told her about what '***' told us

THEY TOOK $ 448.00 FROM ME AND GAVE NOTHING ONLY MADE MY PC RUN WORSE. CALL AFTER CALL THE REFUNDED ME $150.00 WHEN MY PC BLOCKED UP WITHEN TWO WEEKS , I CALLED FOR THERE HELP . THEY SAID MY PC WAS OUTDATED , THAT THEY COULD NOT FIX IT. THEY SAID THEY WOULD CREDIT MY ACCT WITH A FULL REFUND .IT'S BEEN OVER A MONTH NOW AND ZERRO $$$$$
WHEN YOU CALL AND TRY TO TALK TO THE PERSON WHO MADE THE PROMIS TO GET YOU A FULL REFUND , THEY ARE BUSY BUT WILL RETURN YOUR CALL. YOU CAN WAIT TILL THE COWS COME HOME.
THISE CO. IS A JOKE ALL THEY WANT IS YOUR MONEY, THEY DON'T FIX ANYTHING.
[redacted]

My computer was infected with popups & it gave me a number to call. I was skeptical at first, & wasn't sure whether or not to believe the man I was speaking with. I gave them a chance, because I saw they were partnered with Microsoft.

I was told my computer would take anywhere from 6-8 hours up to 24 hours, depending on the volume. It took about 12 hours for my computer to be done. It was running faster, but after a couple days, I noticed I was still getting popups. I called the customer service line & after getting my computer back into remote support, it took another few hours. But even having several issues, & sometimes waiting longer than expected for my computer to be finished, they did take care of anything I needed help with.

I had purchased a Support & Optimization package, Silver Support & Malwarebytes. I was told Malwarebytes is a lifetime key & can use it if I ever get a new computer.

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Address: 2645 Executive Park Drive, Suite 637, Weston, Florida, United States, 33331

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