One Call Alert Reviews (%countItem)
One Call Alert Rating
Address: 5050 Conference Way N Ste 125, Boca Raton, Florida, United States, 33431
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One Call Alert has been monitoring my mom for over 3 years and we are so pleased with them!
We are delighted to have your Mom as a part of One Call Alert. Rest assured we are there if ever she needs us simply with the push of a button.
Good service, friendly customer service
We appreciate hearing from you. Thanks for taking the time!
One call alert has been excellent for my parents who live in their own home. They are in their upper nineties and used the system for the first time the other evening
It was just as it is promoted fast responsive and saved my dad from being on the floor all night
I recommend this service highly
Its great to hear when One Call Alert is allowing seniors to remain in their own home! Now that your Dad has used once, he'll have even more confidence for any future incident. Please remind them to test their button from time to time. And thanks for being a part of One Call Alert!
Excellent service and peace of mind for my Mom. Tracy put my mom at ease and helped her to feel comfortable about having the system in her home.
We’re happy your Mom is with One Call Alert and assure you she’ll be well taken.care of. We’ll be here anytime she needs us.
Tracy was great to work with and made the payment process easy and smooth. Set up and testing was easy and my system works great! Gives me peace of mind!
Welcome to One Call Alert! We're glad you had a positive onboarding experience.
I appreciate the great customer service and knowledge Tracy gave me from my very first call to receiving the system and installing it for my Mom. Great peach of mind.
Thank you for your feedback Mr.. Do not hesitate to call or email anytime you or your Mom need help. And welcome to One Call Alert!
After reviewing many medical alert I decided to go with One Call Alert for my mother. I found their website to be very comprehensive allowing me to choose which option is most suitable. Speaking with Tracy was a comfortable experience. She did not give me a 'hard sell' and has kept in touch to see if we are still satisfied.
Many thanks for relaying your experience with One Call Alert. Our website is a great place to research options. Yet there is no substitute for having a real person help you to make the right decision. We hope your mother is well and look forward to having her with us for many years to come!
Everyone at one call alert was very personable and helpful
Thank you so much for the kind words and for testifying of your experience! Please let us know if we can be of service at any time.
We had no issues but nice to know that you were there if we had needed you.
Thank you
We're happy that your experience was positive. Despite not having an emergency event, we hope the peace of mind provided made One Call Alert a good value for you.
Call Alert has been a god-send to our family. My dad is 90 years of age and my mom is 81. The peace of mind this service provides is priceless. The times that we have contacted Call Allert their personell have been very attentive and professional.
This is gratifying to hear and we're so appreciative that you would share this. If either your mom or dad should need help at anytime, know that we're standing by and ready to help them. Please encourage them to push their button periodically so they have full confidence it will work should an emergency arise or they just need some assistance. Thanks again!
I signed up for service in 2014, when I felt my mom needed additional assistance. I knew somebody that already had a button, and then I found a brochure for One Call Alert. I called in and was impressed with their professionalism. Customer service was friendly & they explained everything. I spoke with my mom about it first, and she agreed to use the system. I called back and once again customer service was very helpful and I ordered a system. The system arrived quickly and set up was easy. My mom had to use a couple of times after activation so I'm glad I had got her set up. It gives her piece of mind and it makes me very comfortable to know she is wearing it. Anytime she feels bad, she knows to press her button. She has congestive heart failure, it's a comfort to both me and my sister for her to have this system. I'm so appreciative of Ricardo(customer service agent) checking on things and being so helpful. It's nice to know that someone over the phone can be so helpful. I really appreciate this service.
We hope your Mom is doing well and we promise to be there for her should she need help of any kind. And if there is ever an issue with the equipment, button or any aspect of the service, Ricardo will take personal care of you. Call us anytime and remind your mom to test her button from time to time. Its a good habit, costs nothing and will give her a little added comfort knowing we're there for her.
It was a very positive experience, answered all of my questions.
We're delighted to have you as a One Call Alert customer.
Tracy was very friendly and answered all my quuestions
Good to hear that you were well taken care of. Thanks for sharing with us.
I,ve had a one call alert system for several months and it's working great for me. Tech support do a great job and handle all my questions real time.
We pride ourselves on having a customer care team that is patient and easy to reach. We're happy your experience was positive! Setting up One Call Alert is not at all difficult, but we stand ready to help and and walk you through every step.