The quality has fallen off considerably since the son took over
I was a long time customer, over yearsThey knew me when I was expecting so I never expected the careless treatment my son and I received last yearWe brought a car in, more than once, to be inspected for my son prior to purchaseThey took forever and then gave a small list of what the car neededNothing urgent they saidWe purchased the carWe had the car days before the axle went and it had to be towed out of a parking spaceSuddenly the car needed a power steering pump, wheel bearings, etcThe initial bill over $not counting power steering pump and a few other things replaced a month laterThe tires that were ok on recent inspection needed replacement or no inspection stickerMore repairs were neededOk it was a used car but why have a mechanic inspect it if he won't tell you these thingsThen the crowning gloryThe power steering pump that was supposedly replaced by Ain June of leaked just out of warranty and the steering lockedI took the car to a very reputable shop that friends useThey said it must be replaced againmust have been a bad partI fear to take it back to Aafter this messFriends of mine will not use themWe have been in the neighborhood most of our livesWe are very disappointed we really trusted them and considered them friends
A-Auto, has been nothing but a rip offMy daughter who is a full time student in Michigan was studying for two weeks in New York, unfortunately, her Honda died and was towed to A-Auto
It was finally determined after they charged her $for repairs that didn't happen Since she was stuck there and on a tight schedule, she needed another car as soon as possible, Van sold her a Audi Afor $which was in such poor condition that it should have been taken off the roadThis was in July 2017, by the time she drove home she experienced nothing but problems, even thou Van assured her this car had a new engine and was in great shape other than a few scratches and stuff Its Now November and we have no choice but to trade it in for something that works The suspension was shot, the axel had a crack and ready to break, muffler had to be replaced, and the list goes on and on Upon arriving at a car dealer to look for a newer vehicle with more reliability, they felt so sorry for my daughter because this Audi was not fit for the road and offered her, (no charge that is) a rental vehicle until she found something else Plus the most that was given to her for this Audi was $- Yes you read it right, four months after paying $for it, it was worthless and they only gave $just to at least give something
I spoke to Van several times since we are from British Columbia and worried about our daughter in New York without a vehicle and on a tight time line, Van assured us that he understood and would take very good care of our daughter
In actual fact he screwed us BIG TIME Since he knew she was living in Michigan so returning to New York to have him take care of these issues, was not feasible, so he took total advantage of this situation He also promised to order two rear review mirror to replace the broken ones and he guaranteed to mail them to her in Michigan This did not happen, but when he wanted the registration of the old Honda he was calling her all the time, even thou here in Canada we don't have registrations but only insurance registration, I suggest, to anyone to watch out dealing there as if there is a chance they will take advantage I can't believe he took advantage of my daughter to this extent She is a full time student in Michigan and we all know tuition is expensive, this was the last thing we needed
The quality has fallen off considerably since the son took over
I was a long time customer, over yearsThey knew me when I was expecting so I never expected the careless treatment my son and I received last yearWe brought a car in, more than once, to be inspected for my son prior to purchaseThey took forever and then gave a small list of what the car neededNothing urgent they saidWe purchased the carWe had the car days before the axle went and it had to be towed out of a parking spaceSuddenly the car needed a power steering pump, wheel bearings, etcThe initial bill over $not counting power steering pump and a few other things replaced a month laterThe tires that were ok on recent inspection needed replacement or no inspection stickerMore repairs were neededOk it was a used car but why have a mechanic inspect it if he won't tell you these thingsThen the crowning gloryThe power steering pump that was supposedly replaced by Ain June of leaked just out of warranty and the steering lockedI took the car to a very reputable shop that friends useThey said it must be replaced againmust have been a bad partI fear to take it back to Aafter this messFriends of mine will not use themWe have been in the neighborhood most of our livesWe are very disappointed we really trusted them and considered them friends
A-Auto, has been nothing but a rip offMy daughter who is a full time student in Michigan was studying for two weeks in New York, unfortunately, her Honda died and was towed to A-Auto
It was finally determined after they charged her $for repairs that didn't happen Since she was stuck there and on a tight schedule, she needed another car as soon as possible, Van sold her a Audi Afor $which was in such poor condition that it should have been taken off the roadThis was in July 2017, by the time she drove home she experienced nothing but problems, even thou Van assured her this car had a new engine and was in great shape other than a few scratches and stuff Its Now November and we have no choice but to trade it in for something that works The suspension was shot, the axel had a crack and ready to break, muffler had to be replaced, and the list goes on and on Upon arriving at a car dealer to look for a newer vehicle with more reliability, they felt so sorry for my daughter because this Audi was not fit for the road and offered her, (no charge that is) a rental vehicle until she found something else Plus the most that was given to her for this Audi was $- Yes you read it right, four months after paying $for it, it was worthless and they only gave $just to at least give something
I spoke to Van several times since we are from British Columbia and worried about our daughter in New York without a vehicle and on a tight time line, Van assured us that he understood and would take very good care of our daughter
In actual fact he screwed us BIG TIME Since he knew she was living in Michigan so returning to New York to have him take care of these issues, was not feasible, so he took total advantage of this situation He also promised to order two rear review mirror to replace the broken ones and he guaranteed to mail them to her in Michigan This did not happen, but when he wanted the registration of the old Honda he was calling her all the time, even thou here in Canada we don't have registrations but only insurance registration, I suggest, to anyone to watch out dealing there as if there is a chance they will take advantage I can't believe he took advantage of my daughter to this extent She is a full time student in Michigan and we all know tuition is expensive, this was the last thing we needed