One Park Financial Reviews (%countItem)
One Park Financial Rating
Address: 3390 Mary StSte 216, Miami, Florida, United States, 33133-5258
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They claim in the website they work with all 50 states after I sent my personal information and documents the account manager notified me that they don't work with California businesses anymore starting that week today is march 8, 2020 just days after I was notified about this and I received another message from them requesting documents for qualification, and in the website they haven't change the information about the states. What's happening with this people?
They claim in the website they work with all 50 states after I sent my personal information and documents the account manager notified me that they don't work with California businesses anymore starting that week today is march 8, 2020 just days after I was notified about this and I received another message from them requesting documents for qualification, and in the website they haven't change the information about the states. What's happening with this people?
Mary she was awesome she did all she could to help me
Mary she was awesome she did all she could to help me
Great people to work with. I'm so excited to have a little help to promote my company.
Great people to work with. I'm so excited to have a little help to promote my company.
STAY AWAY! *** was the worse. Dont deal with this company. They tell you all this sweet news but once the get all your info they drag you alone with a bunch of *** Stay away there are better lenders out there who are willing to help.
STAY AWAY! *** was the worse. Dont deal with this company. They tell you all this sweet news but once the get all your info they drag you alone with a bunch of *** Stay away there are better lenders out there who are willing to help.
Ricky P. is great to work with! I love his enthusiasm to help and truly gives it his all!!
Ricky P. is great to work with! I love his enthusiasm to help and truly gives it his all!!
Was working on obtaining capital. Asked for my bank statements. I provided them as requested and was told they weren't the proper bank statements. My bank provides CVS statements and they needed PDF. I told them I couldn't provide the PDF statement and that CVS statements were what I could provide. I was told to go to the branch to ask for the PDF statements. Though, the branch will only provide me an excel print out. Cancelled my request for funding because it is impossible for my to provide the file type they want...what ludicrous. Taking my business elsewhere.
Was working on obtaining capital. Asked for my bank statements. I provided them as requested and was told they weren't the proper bank statements. My bank provides CVS statements and they needed PDF. I told them I couldn't provide the PDF statement and that CVS statements were what I could provide. I was told to go to the branch to ask for the PDF statements. Though, the branch will only provide me an excel print out. Cancelled my request for funding because it is impossible for my to provide the file type they want...what ludicrous. Taking my business elsewhere.
Applied for a business line credit I submitted paperwork asked Was turned down for false reasons Due to false reasons it will go on my credit falsely.
Applied for a business line of credit. Submitted all paperwork and financial documents asked. I explained that I don't have a certain account that is used just for business. I have a EFS card that the company that I have my Simi truck leased to uses to paid me with. I have one of my personal bank accounts attached to the EFS account. When I get paid in full I transfer the funds into my personal account. One Park Financial asked to see my bank accounts statements. They then came back with a decision to turn me down for the loan based off the reason they said was I hadn't had a deposit in 3 month's. That was false! I had had constant deposits for the past 9 month's since I have been in business. If they didn't want to do business with me that would be fine but when someone run's your credit report then turn's you down for credit issues it show's up on your credit report as a derogatory *** and will bring your credit score down! If they turned me down for the right reason's I would not file a complaint, but since the reason is a slanderous reason and I told them I could prove that I have had constant and also recent deposits made into my account. They would not return my calls or answer my emails in order to straighten the issue out.
They can either go further with their efforts to approve my loan with me providing more financial information to them if that is what they needed. They could have called the company I work with and that pays me and ask them how much money they have paid me and how frequent. They could have gotten me to provide my financial settlements to prove how much money I make and by the way, those settlements have a full breakdown of all business money that is paid to me by the transportation company I work with. They would be very easy to produce. I have them saved in a folder in my email. They do not need to report the credit inquiry to the credit bureau, and make sure if they do report anything to the credit bureau, since they did make an inquiry on my credit that it is accurate. For them to say that I haven't made any business money in 3 month's would be a bold face lie! I have proof!
Mr., we are sorry that you were not satisfied with your experience. We took another look at our records of your interaction with our team and your application. Unfortunately, there were undisclosed factors that eventually came to light which prevented us from moving forward with you in the process. We protect the information provided to us by applicants and customers and so can not go into details here - we have reviewed this with you privately.
For the record - we work with a network of 20+ funders, and while they provide alternatives to traditional loans and have a streamlined qualification process designed to make the funding process easy and fast there are still some fundamental requirements that one must meet to qualify for funding. We work hard to find funding for every small business, but sometimes it is impossible to find the right fit - through no fault of the applicant, our network partners or One Park Financial.
And please note that neither we or our lenders offer credit - our partners offer funding options designed for small businesses. Our mission is to be partner in your business's success, and if you have any further questions regarding your application, please do not hesitate to call us back at XXX-XXX-XXXX.
(The consumer indicated he/she DID NOT accept the response from the business.)
I met all their qualifications. They did not ask for any other documents. They turned me down for a false reason as I mentioned in the first complaint. They are using a fancy way of talking in their reply due to NOT being able to t tell the truth.
Mr., we don't define the requirements for funding, our network of funders do. We understand your frustration, but we have done our best to explain the reasoning behind their decision to you. Understandably, your desired outcome here is to get approved for the funding you applied for but we cannot change a decision that our funders - who are business entities operating outside of One Park Financial - have chosen to make regarding your application.
We very much want to have a conversation with you regarding the reasoning behind funders turning your business down, how to change that, whether you apply through us or anybody else. That is our commitment to you and every business owner that we work with.
Awesome service went above and beyond to fund my business even when I was originally denied in the first place they still managed to get me funding at a good rate. Marie in particular was amazing to work with. Thanks a lot
Thank you for your review, *** We're glad you're satisfied with our service levels, our priority is to always maintain customer service to small business owners like yourself at 100%. We are more than thrilled that *** was able to assist you in the best way! If you ever need anything please let us know!
Awesome service went above and beyond to fund my business even when I was originally denied in the first place they still managed to get me funding at a good rate. Marie in particular was amazing to work with. Thanks a lot
Thank you for your review, *** We're glad you're satisfied with our service levels, our priority is to always maintain customer service to small business owners like yourself at 100%. We are more than thrilled that *** was able to assist you in the best way! If you ever need anything please let us know!
I HAVE RECEIVED AT LEAST 5 EMAILS A DAY FROM THIS COMPANY. I HAVE CALLED THEM AND EMAILED THEM TO STOP CONTACTING US.
THIS COMPANY HAS BEEN SENDING OUR COMPANY AT LEAST 5 EMAILS A DAY. I HAVE CALLED THEM AND TOLD THEM TO TAKE OUR INFO OUT OF THEIR SYSTEM, BUT THAT DOES NOT WORK. I HAVE BLOCKED THEIR EMAILS AND THEY STILL KEEP COMING. THIS HAS BEEN GOING ON FOR OVER A MONTH. THEY KEEP SAYING THAT THEY WILL STOP BUT THEY DON'T.
I NEVER WANT THIS COMPANY TO CONTACT OUR COMPANY OR ME PERSONALLY AGAIN.
Contact Name and Title: ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@oneparkfinancial.com
Dear *** - First and foremost, we'd like to apologize for the inconvenience this has caused. We have investigated this issue and found a flaw in our customer contact system that caused a small set of customer records to reset to active from "do not call" status. We were unaware of this issue since it was isolated to a limited range of records.
We would like to thank you for bringing this to our attention. We truly do value the experience you have with One Park Financial and customer service is essential to our business and growth. I would appreciate the opportunity to speak with you on this subject specifically, to help clear up any misunderstandings. If you would like to speak, please contact me directly with the contact details provided.
Thank you again for understanding
(The consumer indicated he/she DID NOT accept the response from the business.)
I contacted the company everytime that I received a call or email also, I sent them emails letting them know not to contact us. They did not care about what I had to say. Everytime I would contact them, they would send more emails and call more. The only reason that they responded to you is because of their rating. They never responded back to me about removing our info, it was just more emails and calls.
Dear ***,
Again, we want to apologize for this inconvenience and would like to reassure you that your information has been removed from our system. We do care about our ratings, but we are more concerned about our customers' experiences with our company. We acknowledge that we did fail to abide by your wishes to not be contacted due to system issue, and despite that system malfunction we should have had a process in place to investigate and address the issue. We have taken measures to resolve this situation and you can rest assured that this will not happen again.
Thank you again from bringing this to our attention, and we hope that one day we can be of assistance.
I recommend One Park Financial. Jason P did an awesome job going over everything. He was patient with me and had my best interest at heart. He provided me with the best deal and he follow up with afterwards. He made me feel he was there to help me.
I recommend One Park Financial. Jason P did an awesome job going over everything. He was patient with me and had my best interest at heart. He provided me with the best deal and he follow up with afterwards. He made me feel he was there to help me.
Thank you Arthur L. and Jose Co. for all help.
From *** thank you once again.
Thank you Arthur L. and Jose Co. for all help.
From *** thank you once again.