One Stop Auto Body, Incorporated

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Complaint: ***
I am rejecting this response
because: The car was released to me on 4/14/which is nor months and they had to replace a harness ordered from the manufacturerSo how was that done without a mechanic? He didn't even try to attempt to have the work checked that they did preform He was just very ignorant and unprofessional in the way he handled meHe was paid a lot of money so it shouldn't be a problem to check the work if a per your customer request that you do soHe should not be in business if his customer's are a bother to himI can supply a breakdown of the service e performed that was sent to my insurance company if need beAll of that work listed should be his responsibility if there is a problem after its complete not just the body work
Regards,
*** ***

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Review: They did work on my car after an auto accident. The held my car for over 30 day and when I got it back was told that they would stand by their work for a year. Now they are telling g me 2 months later "body work only". If the check engine light comes on its not their issue. I have a report of all work done and all work should be guaranteed. The Manager Antonio Yelled at me and hung up on me when I starting to ask questions as to why they won't stand by there work.

He was e extremely unprofessional. I should have known by the way he got upset because I kept calling to find out when my car would be finished. He kept moving the pickup date.Desired Settlement: If the correction is made for there error that they be responsible for the new bill. They received 8,000 from my insurance company. They should stand by there work. I want them to handle their business!

Business

Response:

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Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: The car was released to me on 4/14/14 which is nor 5 months and they had to replace a harness ordered from the manufacturer. So how was that done without a mechanic? He didn't even try to attempt to have the work checked that they did preform. He was just very ignorant and unprofessional in the way he handled me. He was paid a lot of money so it shouldn't be a problem to check the work if a per your customer request that you do so. He should not be in business if his customer's are a bother to him. I can supply a breakdown of the service e performed that was sent to my insurance company if need be. All of that work listed should be his responsibility if there is a problem after its complete not just the body work.

Regards,