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One Stop Cooling & Heating, LLC

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Reviews One Stop Cooling & Heating, LLC

One Stop Cooling & Heating, LLC Reviews (3)

We had a small air conditioner unit that was on it's last legs so we called One Stop Cooling and their Comfort Consultant John W [redacted] came out and worked with us to get the replacement unit we needed at a price we could affordOnce the choice was made One Stop Cooling office staff set up the time to have it installed and were very nice to speak to on the phone, and helpful with the few questions that I hadDemos and Andy came to install the unit right on time at 8:in the morning and worked hard all through the day to get the old unit pulled out and the new one up and runningTheir clean up from the job also was outstanding and when they left you would never know that they were here except that the house was now COOL.They were very professional in the way that they worked and are indeed a great asset for One Stop to have on their staffI must say that it is COOL to have the new unit in place before we really get into the HOT summer monthsI plan to get a service contract with One Stop so the unit will remain in top working order in the futureMy parents are both in their 90's so I really wanted to have a good cooling unit and it was my Mothers 91st birthday on the day the unit was installed and the installing staff were real nice and wished her a happy birthday Thanks to all of the One Stop teamRichard S [redacted] I forgot to mention that it was Big Guy that was the first member of the One Stop Cooling team to come to house to see why our air condition unit was not doing wellHe very clearly explained that the unit was on the way out and could stop working anytimeHe pointed out that John W [redacted] would set up a time to help us pick out the best system for our needsSo from start to finish One Stop Cooling served our needs in every wayThe entire staff and installers were great and I not only give them a star rating but they should be Gold stars Many Thanks - Richard S [redacted]

scheduled service for Monday morning to time frame One stop did not arrive until 4pm even after calling several times to ask when to expect themThey arrived with the wrong parts and the wrong discription of required workNothing was accomplishedThis was the second service call for the same issue, was not correctly diagnosed on first vistVery disappointed in the service and ability to make repairs correctly the first time out

We had a small air conditioner unit that was on it's last legs so we called One Stop Cooling and their Comfort Consultant John W[redacted] came out and worked with us to get the replacement unit we needed at a price we could afford. Once the choice was made One Stop Cooling office staff set up the time to have it installed and were very nice to speak to on the phone, and helpful with the few questions that I had. Demos and Andy came to install the unit right on time at 8:30 in the morning and worked hard all through the day to get the old unit pulled out and the new one up and running. Their clean up from the job also was outstanding and when they left you would never know that they were here except that the house was now COOL.They were very professional in the way that they worked and are indeed a great asset for One Stop to have on their staff. I must say that it is COOL to have the new unit in place before we really get into the HOT summer months. I plan to get a service contract with One Stop so the unit will remain in top working order in the future. My parents are both in their 90's so I really wanted to have a good cooling unit and it was my Mothers 91st birthday on the day the unit was installed and the installing staff were real nice and wished her a happy birthday.
Thanks to all of the One Stop team. Richard S[redacted]

I forgot to mention that it was Big Guy that was the first member of the One Stop Cooling team to come to house to see why our air condition unit was not doing well. He very clearly explained that the unit was on the way out and could stop working anytime. He pointed out that John W[redacted] would set up a time to help us pick out the best system for our needs. So from start to finish One Stop Cooling served our needs in every way. The entire staff and installers were great and I not only give them a 5 star rating but they should be Gold stars.
Many Thanks - Richard S[redacted]

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Address: 7225 Sandscove Ct STE 1, Winter Park, Florida, United States, 32792-5915

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