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OneMain Financial of Illinois, Inc.

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Reviews OneMain Financial of Illinois, Inc.

OneMain Financial of Illinois, Inc. Reviews (6)

Initial Business Response /* (1000, 5, 2017/01/16) */
Comox Pacific did do the pickup of the freight described but did nothing to alter the information in regards to how this was billed to the payerComox Pacific used the standard bill of lading provided by the shipper and the billing was entered
using the information from that bill of ladingAny beyond billing issues have nothing to do with Comox Pacific and need to be taken up with the billing carrier
Initial Consumer Rebuttal /* (2000, 7, 2017/01/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Claim has been resolved, but no thanks to Comox PacificThe information that Comox had on the BOL was incorrect and caused me to be charged as if the shipment was on a palletThe shipment was not on a pallet

At this time I would like to request arbitration process so I can provide everyone with the facts in person if she's not willing to meet me in person for arbitration I asked that this complaint be removed as this is a very inaccurate description of the process of events that took place and as far as
the funds my contract clearly states due upon completion The customer is lucky I proceeded with the work as I do not start without a downpayment like most companiesShe stated she would have a fown payment then after I paid $8,for special order materials that she didnt have the money until the work was completeI never received a down payment on this job only a final paymentThe customer received a $Bill reduction because she didn't have the money to pay for the additional work needed to complete the jobAfter we removed the siding we found the walls did not have proper wall board ot moisture barrierThis requires us to compky with building standardsSo I personally paid the crews the $3,so we didn't leave her house incompleteThe email I sent the customer yo apologize was to try and prevent this situation not that I owed her an apologyI have all of our recorded phone conversations and emails to show the chain of eventsI think this matter is better suited for arbitration as I have found it is easy for someone to fabricate and slander a company via email but when they are required to show up in person these situations all of a sudden deteriorate very quickly and the customer loses interest as they are held accountable for their words.I will be contacting my attorney to serve *** *** with a gag order to prevent her from further slandering my company as this is absolutely slender any deviation or fabrication of a true event is slander and that is exactly what her email and complaint to the Revdex.com is I will fully cooperate in this matter but I think it is best for us to meet in person with the assist of the Professionals of the Revdex.com to resolve this matter otherwise her next option is to resolve this matter in person in a civil court because that is absolutely where I will file my motion next.Please contact me via cell phone office phone email or by text for the next appropriate step that you would like to take. Respectfully sentRespectable RestorationEric H***

We have been established here since We are human and we do make mistakesI will tell you that when we do make a mistake we live up to it and we fix itWe have a great reputation here at this establishment and customer satisfactionMy guys that do the detailing are very honest with me and
come to me if they do something to a vehicleBoth my guys working on the car that day both said that the letter was already missingAlso we only use soft micro fiber towels in that area and no possible way that could wipe a letter off the gear shifterI went on some of the forums about this issue and found a few complaints about the same thing with the letters just falling offIf we make a mistake we own up to it and will have it handledIn this case we know we didn't harm this vehicle and it was already there in the first place. Thank you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I will not agree to arbitration over the $that Contractor stated he wasn't accepting due to his unprofessionalism - his March email below speaks for itself. Contractor has been paid in full. In addition, there is nothing slanderous about these claims. Again, Contractor's communication throughout this project speaks for itself. I will withdraw my complaint and file a subsequent review with Revdex.com
Regards,
*** ***
3/Email Text:
First off I want to apologize for how I handled the
situationYes I could have handled the situation betterYes since our
conversation about the door mishap there has been an issue.
Ii don't work for appreciation I work for moneythere for I
shouldn't let my personal feelings get in the way of my professional work but i
put a lot of emotion and passion into everything I do in business therefore
when a good dead goes unnoticed I do take it personal
My professionalism went out the door once I felt like the
favor I was doing had been dismissed without gratitude and that shouldn't have
been the case
I did your job as a favor to ___, I guess it is my fault
and ____ fault for not explaining to you that I was completing your job at
cost and I was not making any money on your jobYour job was not going to be a
priority of mine and yes it did take a few extra days/weeks to complete some
very minor items, minus the weather permitting work items.
That being said I didn't bill you for almost $worth
of extra material & labor that we had to completeThe items were
discovered once we opened up your home which I personally paid for out of my
pocket that I did not have to pay forI should have and would have billed you
or any other homeowner to complete those repairs but I knew you didn't budget
those additional cost into your loan.
Then you still had so much animosity over the door issue you
brought it up again in your email to me and text so clearly you have not gotten
over the door issue and you are still dwelling on the doorSo at this time I
offer my sincere apology regarding how I handled the door issue, It was very
unprofessional and the customer is always right no matter whatI also want to
apologize for getting upset and lashing out at you over the fact you shorted me
$on the final billI don't want the $as I truly don't need it as all I
was truly looking for was for you to appreciate the fact not only had _____ & I both done you a huge favor but to actually recognize that fact it an
possibly pay some gratitude to of us for doing you the favor instead of
expecting it
I know you see the 16k that you spent on your repair work as
a lot of money on the project and felt that you were paying for work and you
deserved a professional job & treatmentYour Right it was a lot of money
and you should have been treated better but to myself, I seen this as a
favor to you & ____. Maybe I should have explained to you that my
bill was $28,and after the favor it was $16,maybe then you would have
appreciated the discount instead of expecting it and expecting the top priority
treatment that you didn't receive
All of this could have been avoided with better
communication and I failed that portion of the job. I do communicate with
all of my customers and I do bend over backward for my customers and I should
have done the same for your job regardless of how much you were paying for it
or how much I was making
I still need you to sign the check regardless of you
acceptance of the apology
I will be in the area on Thursday evening if you are
available to sign the check thenOtherwise let me know when you are available
to sign the checkI also have checks to give back to you as I won't be
accepting themThe $Check & the $check
Sincerly Sent & Respectfully Sent
Respectable Restoration
Eric H***

In response to the complaint from a client on 5/11/2016.I would first like to start off by saying that there is always that one client that no matter what you try to do, you can never please them.  I gave my client a verbal estimate of $1400.00 labor for painting her metal roof and painting the...

exterior of her house, except for the front porch and doors, which were to be replaced. This was an excellent deal for the amount of prep work involved. Again, this was a verbal estimate for the paint job not a bid.  I made it very clear to her, in the beginning, that replacement of water damaged boards would be an extra cost of my time and materials because this was carpentry, not painting. After scraping, sanding, caulking, priming and painting the house, I identified 26 boards on the siding, soffit, and facia that needed to be replaced. These boards where so water damaged that I could poke my finger through the rotten wood. There was no way I could apply paint to that surface, so they remained unpainted.  In the end she only paid me $900.00 for my labor,  I spent $100.00 of my own money for materials, she was supposed to supply.  I never finished the front porch roof because she never supplied me with the paint to finish.  I asked her to please bring me the rest of the money owed for the paint job, but she was irate that I wouldn't replace all the rotten board and paint the front porch for my estimate    All of my jobs and with over 25 years experience I do for my clients are estimates, I never give bids on a job because my clients know that there are always unforeseen costs.  With this being said, I gave her 30 days to pay her debt for my painting labor or I would attach a mechanics lien on her house for the money owed.  This is when she got even more mad and decided to report me to the Revdex.com. Thank you for your time and sorry you have to deal with such nonsense.Rob Canfield

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  I have no reason to lie about such damages. How can I prove my word and have my gear shift repaired? Is taking a lie detector test the only source available to prove my honest word? I understand we are all human and mistakes are bound to happen, but it definitely proves his lack of professionalism when he just wants to completely ignore my calls/texts instead of working with me to resolve this problem. He told me he was placing in a claim to his insurance company to have them pay for the damages but I never heard back from him again. Was he just trying to buy time and force me to just forget about the damages caused to my car? All I want is to have [redacted] own up to the mistake by paying for the repair of my gear shift. 
Regards,
[redacted]

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Address: 6500 W Irving Park Rd Ste H, Chicago, Illinois, United States, 60634-2454

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