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OneStay NYC

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OneStay NYC Reviews (6)

At this time, I have been contacted directly by OneStay NYC LLC regarding complaint ID [redacted] , however my complaint has NOT been resolved because: the company only refunded USDout of the USDI had paid and, therefore, they had to refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

At this time, I have been contacted directly by OneStay NYC LLC regarding complaint ID ***, however my complaint has NOT been resolved because:
The only contact I had from them was the one I informed in the previous mailAfter that, no more contacts were made and no further refund was made(Just to reminda you, the company only refunded $out of the $they owe me)
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by Gold Suites LLC (Onestaynyc.com) regarding complaint ID ***
Sincerely,
*** ***

At this time, I have been contacted...

directly by OneStay NYC LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
the company only refunded USD300 out of the USD2345 I had paid and, therefore, they had to refund.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I made a booking with this company and paid the total amount (2345 dollars in July). On August **, I was informed by the company that the booking was cancelled because of problems with apartment's owner and after that I never heard again about them. They do not answer mails and the phone does not work I haven't received any refund.Desired Settlement: I want a 100% refund. I0m not even claiming for damages, which I should also do.

Consumer

Response:

At this time, I have been contacted directly by OneStay NYC LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:

the company only refunded USD300 out of the USD2345 I had paid and, therefore, they had to refund.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have been contacted directly by OneStay NYC LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:

The only contact I had from them was the one I informed in the previous mail. After that, no more contacts were made and no further refund was made. (Just to reminda you, the company only refunded $300 out of the $2435 they owe me)

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: In July this year I booked an apartment via Goldsuites reservations in New York for my family (2 adults and 4 children) this Christmas, ([redacted] Dec - [redacted] Dec 2014).We were asked to pay a 300 USD deposit via [redacted] into the following account [redacted] We paid the deposit and were given a confirmation email from Goldsuites confirming our stay and giving us check in times etc..On [redacted] September this year we were informed via email that the apartment was no longer available, that no other apartment was available, and that our deposit would be returned within a week.We are now [redacted] October so over 5 weeks have passed and Goldsuites are no longer replying to emails and have not refunded our deposit.I suspect this is a scam and that we have been dwindled out of our 300 USD. I took the case to the European Consumer Services, and they recommendeded that I take the issue up with yourselves since they only deal with European traders.I would be grateful for any advice you could provide me as to how to pursue the matter.Regards[redacted]Desired Settlement: I would very much like Revdex.com to pursue Goldsuites Reservations in connection with our 300 USD deposit which has not yet been refunded.I would also like clarification as to whether Goldsuites are rogue traders, and if so, what action Revdex.com are able to take against them so prevent others from being defrauded in the future.

Consumer

Response:

At this time, I have not been contacted by Gold Suites LLC (Onestaynyc.com) regarding complaint ID [redacted].

Sincerely,

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Description: VACATION RENTALS

Address: 149 Madison Avenue, Suite 205, New York, New York, United States, 10016

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