To Whom It May Concern:Online Education Network received an email on 7/2/2015 at 4:58 PM from Cyndi T[redacted], she stated that she had not been able to reach our company after numerous times and the products sold were not provided as promised. However we never received any phone calls from Ms....
T[redacted]. Her first request for a refund was in this email on 07/02/2015 4:58 PM.Online Education Network acted solely a 3rd party billing company in this transaction in behalf of another company. Online Education Network did not sell any service to Ms. T[redacted]. After reading this complaint of services not being provided and Ms. T[redacted] requesting a refund, Online Education Network issued a refund immediately on 07/02/2015. Ms. T[redacted] emailed a signed copy of the refund receipt the following morning on 07/03/2015 acknowledging this. See attached receipt.Online Education Network does not provide the services mentioned and stands behind its own products that are offered, unfortunately the actual company that sold her their products and offered fulfillment ran this charge through our company. Online Education Network is no longer dealing with this company, nor any other company that offers such products. Should Ms. T[redacted] have any questions we would be more than happy to assist in any way possible that we can. Online Education Network believes the matter to be resolved.Client ServicesOnline Education Network LLC
To Whom It May Concern:Online Education Network received an email on 7/2/2015 at 4:58 PM from Cyndi T[redacted], she stated that she had not been able to reach our company after numerous times and the products sold were not provided as promised. However we never received any phone calls from Ms....
T[redacted]. Her first request for a refund was in this email on 07/02/2015 4:58 PM.Online Education Network acted solely a 3rd party billing company in this transaction in behalf of another company. Online Education Network did not sell any service to Ms. T[redacted]. After reading this complaint of services not being provided and Ms. T[redacted] requesting a refund, Online Education Network issued a refund immediately on 07/02/2015. Ms. T[redacted] emailed a signed copy of the refund receipt the following morning on 07/03/2015 acknowledging this. See attached receipt.Online Education Network does not provide the services mentioned and stands behind its own products that are offered, unfortunately the actual company that sold her their products and offered fulfillment ran this charge through our company. Online Education Network is no longer dealing with this company, nor any other company that offers such products. Should Ms. T[redacted] have any questions we would be more than happy to assist in any way possible that we can. Online Education Network believes the matter to be resolved.Client ServicesOnline Education Network LLC