OnlineCarStereo.com

Don't use this companyI bought a radio last month and waited days for them to ship it before I e-mailed them They e-mailed me back two days later saying the item was back ordered and they could get me a similar item Long story short I e-mailed them back and tried calling them with no responseAfter almost a month they voided the transaction and didn't even cancel the pending PayPal transaction Horrible communication and customer service, save your time/money for some where else that's more reliable!

Awsome prices, never disappointed in the product ordered, great company to deal withBest prices online

Unit I order was new but send and used and they made me pay for shipping when they made the mistakeService line was awfull.please dont get anything from them

HORRIBLE customer service!!! Placed a large order and then got an email saying it could not be shipped because the address was not the same as the billingSo I called customer service and was told in a VERY rude manner that I needed to call my bank(all the while the money was taken out the bank)Because of the very rude guy I decided not to give my money to this business and canceled my orderIt then took days to get my money back into my bankAfter days I called back and once again a very rude guy said that it would take 3-days to get my money back and I asked him why would they take my money and not ship and he said that it was a "penny confirmation"Excuse me, but I look at my bank statementNeedless to say that money went to another business with a better deal and had NO problem at allThey definitely need to be SHUT DOWN!!! I work in customer service and I have NEVER been rude to my customers no matter how bad my day is! Don't believe the fake testimonials on they're website!

This company is shady! Placed a large order 12/25/Got a shipment confirmation on 12/that was invalid Called to get the status update on 12/They told me my order was processed and had been shipped 1/ weeks later, no package Then got an email of a refund for over half my order because it was out of stockThat same day I received an email stating my product was delayed because it had to come from an alternate warehouse Another email on 1/stated another credit for more unavailable itemsThis place is ridiculous Terrible customer serviceI will be returning any items that I do receive Got tired of the huge run around

After placing order I found out if my credit card billing address isn't the same as my shipping address the will not send my items I explained to the rep I am in the military an move around a lot and he basically said not his problem to call my bank Onlinecarstero will never receive a dime of my money

My name is *** *** and this has been the worst online store that I've ever dealt with of manyI purchased a subwoofer $on-line and received it and it only played about minI sent it back and it cost $for shippingAbout 4wks later after numerous calls I finally received a email for a $store creditWhen I tried to order another speaker but it wasn't in stock Finally I called to order a different speaker and was told that I had to pay the difference and shippingI told the representative I didn't think that was right and I needed to speak to a manager, but when I was transferred I received a voice mail that was full or that I couldn't leave a message This won't be your last time hearing from me if I don't get better service than this it will be my review for this site Cell#XXXXXXXXXX
Sent from Yahoo Mail on Android

This is the worst online company ever all they do is rip you off the fact that nobody has done anything about it or take this site or business down is beyond meThe only positive reviews they get are fakeThere is not one real positive review on this company every single review is one star how they got three stars on the Revdex.com site is beyond me I'm guessing the Revdex.com site doesn't see the good reviews are fake every real review I've read about this company is the same story about people getting ripped off and I have been one of them took over a month to get my money back after I threatened to take them to court and still my bank had to get my money back for meThese people need to be in jail plan and simple they might not be putting a gun to your head and robbing you but they might as well be I can't believe no one has done anything about it yet.....smh

This company is shady! Placed a large order 12/25/14. Got a shipment confirmation on 12/26 that was invalid. Called to get the status update on 12/28. They told me my order was processed and had been shipped. 1 1/2 weeks later, no package. Then got an email of a refund for over half my order because it was out of stock. That same day I received an email stating my product was delayed because it had to come from an alternate warehouse. Another email on 1/15 stated another credit for more unavailable items. This place is ridiculous. Terrible customer service. I will be returning any items that I do receive. Got tired of the huge run around.

The AX-ADFD100 did not come with the lcd screen. I ordered this a second time as a replacement and called the manufacturer to ask if the lcd screen came with it. [redacted] acknowledged it came with the LCD screen (as shown in the picture AND in the inventory). However, after the second one was delivered without the LCD screen, onlinecarstereo.com support told me it didn't come with one, because that's what [redacted] told them. Not sure who to believe. If [redacted] said there should be the LCD screen, the box picture shows the LCD screen, and the inventory sheet lists the LCD screen, I would think there would be an LCD screen included. Instead, it cost me over $29 extra to ship the first one back and order the second one.

As far as customer service goes, this is very poor quality. After the first rep couldn't answer any questions, they gave me the [redacted] 1-800 number. Then when I called back to tell them the LCD screen should have been included, they said it wasn't their fault and I was responsible for the return shipping. Likewise, they told me I needed to pay for the replacement shipping for the second one. When the second one came without an LCD screen, they called to tell me that [redacted] said it doesn't come with the LCD screen. If they would've done that in the first place (and they're telling me the truth), I wouldn't be out $29. Now, I'm paying way more for an incomplete AX-ADFD100 than I could've bought ANYWHERE else AND onlinecarstereo did NOTHING for customer satisfaction or recompensation. They could have made this transaction right if they just would've paid for shipping and fessed up to the fact that they screwed up twice.

Don't use this company... I bought a radio last month and waited 5 days for them to ship it before I e-mailed them. They e-mailed me back two days later saying the item was back ordered and they could get me a similar item. Long story short I e-mailed them back and tried calling them with no response. After almost a month they voided the transaction and didn't even cancel the pending PayPal transaction. Horrible communication and customer service, save your time/money for some where else that's more reliable!

DO NOT DO BUSINESS WITH ONLINE CAR STEREO!
I do a fair amount of online shopping and have never experience anything this bad. The individual I spoke with was rude and condescending. Called back to let someone else know about my experience and they did not seem concerned. Please read the other reviews of this company and you will see that this was not an isolated occurrence.

Awsome prices, never disappointed in the product ordered, great company to deal with. Best prices online.

Unit I order was new but send and used and they made me pay for shipping when they made the mistake. Service line was awfull.please dont get anything from them

After placing order I found out if my credit card billing address isn't the same as my shipping address the will not send my items. I explained to the rep I am in the military an move around a lot and he basically said not his problem to call my bank. Onlinecarstero will never receive a dime of my money.

The guy that handles the customer service [redacted] at customer service!!!!! He is a [redacted] that seems annoyed when you ask why your order is being canceled with no notice. Tried ordering $700 worth of JL audio stuff..Thought I was getting a great deal..Next thing I know my money is back in my account a week later. The only explanation is "its on back order and we don't know when we will have it again." This caused me to lose out on another awesome deal that I saw on eBay which of course was gone by the time this happened.

HORRIBLE customer service!!! Placed a large order and then got an email saying it could not be shipped because the address was not the same as the billing. So I called customer service and was told in a VERY rude manner that I needed to call my bank. (all the while the money was taken out the bank). Because of the very rude guy I decided not to give my money to this business and canceled my order. It then took 5 days to get my money back into my bank. After 4 days I called back and once again a very rude guy said that it would take 3-5 days to get my money back and I asked him why would they take my money and not ship and he said that it was a "penny confirmation". Excuse me, but I look at my bank statement. Needless to say that money went to another business with a better deal and had NO problem at all. They definitely need to be SHUT DOWN!!! I work in customer service and I have NEVER been rude to my customers no matter how bad my day is! Don't believe the fake testimonials on they're website!

Placed an web order for a set of JL speakers and they charged CC about 24 hrs later . Next day the online order tracking stated payment accepted and order was processing. After 4 business days and no change and no response to emails finally called and sat on hold for a long time to speak to a human. Gentleman said it takes 2 or 3 days or so to process. I told him it had been 4 days since it was placed and 3 days since the card was charged. Then he informed me the item was out of stock and expected it would ship in 4-5 weeks. All done in an unprofessional and rude manner. Said "it is impossible to keep the inventory status up to date". Really, ..............I canceled the order and will spend my $$ elsewhere.