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OnPoint Surveillance

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OnPoint Surveillance Reviews (12)

Complaint: [redacted] I am rejecting this response because: that is just screen not my signature to receive it, you can see in there they said : left at front door, and sign by [redacted] , if I receive it they will said receive by peopleThat not right, I'm so tired with this case , I confirm again, I do not signed or receive my item yetI want my money back Sincerely ***Sincerely, [redacted]

Hi there, This issue was resolved by AmazonThey refunded him the rest of the money that was withheld due to the restocking fee and the return shipping charge Hank

Hi there, I have attached a screen shot showing that Amazon has indeed reimbursed you for the claim Hank

The seller has refunded the money owed to meI would like to close the compliant at this time against OnPoint surveillance Thank you for your help in getting this cleared up

Hi there,
I have attached a screen shot of the tracking page that shows the order was delivered and received
Best,
Hank

Hi there,
This issue was resolved by Amazon. They refunded him the rest of the money that was withheld due to the restocking fee and the return shipping charge.
 
Hank

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
I have checked with Amazon as well as my credit card company. I do not have a refund or pending refund from either . As I expected. I am still out $51.90.

Complaint: [redacted]I am rejecting this response because: that is just screen not my signature to receive it, you can see in there they said : left at front door, and sign by [redacted], if I receive it they will said receive by people. That not right, I'm so tired with this case , I confirm again, I do not signed or receive my item yet. I want my money back .
Sincerely 
[redacted]Sincerely,[redacted]

The seller has refunded the money owed to me. I would like to close the compliant at this time against OnPoint surveillance.
Thank you for your help in getting this cleared up.

Hi there,
I have attached a screen shot showing that Amazon has indeed reimbursed you for the claim.
Hank

We went back and forth with this customer a few times. I contacted UPS and they also confirmed that the package was delivered and signed for by someone with the same last name as the buyer. It get's to a certain point where it is a customers word vs. the facts that we have available. The fact with...

this issue is that the package was signed for and even amazon ruled in our favor.

Complaint: [redacted]I am rejecting this response because: I do not signed and do not receive any item, I require the signature who signed, if I received I will do not contact: seller, Amazon and complain to Revdex.com to waits my time. If I not receive item, I require refund my money.Sincerely,[redacted]

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