Ontario Gateway Hotel

This place is disgustingI stayed there with my family for nightsWorse decision everThey have roaches in the roomsWe found a bunch of spiders crawling in out of the wallsBathrooms are not cleaned properlyThe property from the exterior looks decent but once inside the room area, it looks like it isn’t been properly ipkept in decadesWould never recommend this place to anyone

I stayed in this hotel with my son from March 23rd and checked out the morning of the 25th When we woke up Saturday morning, I noticed mold on the bathroom wallI let the front desk know and she said the most she could do was change us to another room, but there were none availableThere were many other things wrong with this hotel, but this topped itVery disapppinting

I checked into this hotel on 7/19/and the customer service rep was extremely rude and was not listening to my requestWhen I got in my room there was a shoe underneath the bed that belonged to the last guestThe comforters on the bed were stained and looked dirtyI was initially scheduled to stay at the hotel from 7/19/to 7/22/however due to awful customer and insanitary conditions, I had to check out on 7/21/On 7/19/when I got to the room there was only one trash can, there was no container for the ice and all of the coffee and tea supplies were present with no coffee makerI called and requested all of these items and the only item that was delivered was the ice containerI then asked the person who delivered the ice container where the other requested items were and he told me to call the front desk again for these items because he did not have themOn 7/20/I left the room for a meeting at am and when I came back at noon I saw that the sheets