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Ontime Motors LLC

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Ontime Motors LLC Reviews (3)

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I mr*** brought two cars from this company one witch transmission went bad in days after I paid for the title An tags on that car they swapped me out with the *** van I asked the dag I got the car could he transfer the tags I had just paid for to this car he told me it couldn't be done an still gave me more 30day tags again this is after I just paid for tags on the previous car they had sold me an I was still paying for an transmission went bad in days an I only had those tags for a week he did not tell me until later he was charging me again for the tags on the *** that's wen the battle began because I asked before goin through that he could have just transferred the tags I had already paid for then he never registered the *** to *** because wen I pulled my record only car was still show as of December was the first car I got from them that was the *** *** this was in December I hAdnt had that car since October an they had the car an the tags An never turned them in still had that car on my record An had me driving another car the *** so for them to say I'm mad because of what they changed me not true they were trying to get over An double charge me wen it could have been fix by just switching my tags wen they switched my car again because they r asking bad cars transmission blew up in a month really An the second car won't no better just took it because I was desperate An really needed a car
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Hey

To Whom It May Concern,     [redacted] came into On Time Motors on 3/31 at 4:00pm. We spoke to her in regard to her concerns with the vehicle. She requested that we look for a motor and timing chain for the vehicle which we agreed to do. She was happy with the overall solution....

However, we called Mrs. [redacted] again this morning to notify her that we found the parts from [redacted] for a total of $[redacted].00 and she advised us that her husband decided to return the vehicle to us instead. Both On Time Motors and the couple have come to a mutual agreement in regard to the ordeal.  Respectfully, On Time Motors

To Whom It May Concern,     When Mr. [redacted] received his new [redacted], he was notified in writing that he would be responsible for paying tax,title, and filing fees along with his first month's payment. Mr. [redacted] is upset due to the amount due which is...

$560.75. The amount due includes the Virginia State sales tax owed which is $250.00, title fee $10.00, filing fee $10.00, license plate fee([redacted]) $40.75 and first month's payment $250.00. The bulk of the amount owed is due to taxes owed on the vehicle which are inevitable and is imperative that they are paid to prevent state tax penalties. Mr. [redacted] is under the impression that On Time Motors is the creator of these said fees which is false. The vehicle was repossessed due to failure to pay.     Respectfully, On Time Motors

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Address: 1901 Jefferson Davis Hwy, Richmond, Virginia, United States, 23224-7605

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