Onvia Inc

***DOCUMENT ATTACHED*** Onvia, IncOlive Way Suite 400Seattle Wa98101206-282-5170To whom it may concern, Inc File Number ***Customer purchased two products from Onvia, "Bids" and "Awards." "Awards" was described accurately to Customer as providing information on
approximately 70% of past awardsCustomer has confused past "awards" with "bids." Nevertheless, when Customer expressed a desire to cancel the "Awards" service after trying to get award information that was not available, Onvia agreed to cancel this particular productCustomer subsequently requested additional information about awards, which Onvia declined to providehaving already agreed with Customer to cancel that serviceCustomer has not paid any fees for either product and Onvia has agreed to allow Customer to cancel both products with no fees owedOnvia considers the issue resolved to Customer's satisfaction.Regards,Bambi R*** ***