Opendoor

In my many years of life, I found that negative experiences will spread like wildfire; But a good experience will be kept quiet; I'm sure Opendoor has had more than transactions; I spoke to a dear friend of mine who told me of her neighbors experience with Opendoor; their experience was awesome; they still talk of the positive experience they had with Opendoor; I just requested a quote & I was very satisfied; yes the fees may be higher, BUT I won't have to deal with Open houses, strange people walking thru my house, always having to be "Show" ready; I haven't accepted the offer as of yet because I need to make sure that I have a place to move to because this process can go quickly; Please take all the negative comments with a grain of salt;

Very deceptive realty practice to the point if you are very desperate you might fall for the scamThe contract they send on its face is great offer, but then you read the fine print they hit you with a to per cent service feeIn my case the service fee would have been 36,dollars The prompts lead you into getting to sign contract I did not get into the contract itself The person who sent me the contract was a [redacted] All I say is be careful

Hi ***,
Thank you for raising this issue Title released the funds from escrow to Opendoor, and we agree that you should have received those funds I also want to personally apologize on behalf of the entire Opendoor team and acknowledge the poor customer experience you received
As you’ve pointed out, there were a number of contributing factors leading to this poor experienceThe largest contributing factor was our error in our original valuation of your home
I’ve confirmed that this earnest money check has been mailed to your home at *** *** *** *** ** ***If you do not receive it, please reach out directly to me at ***, and I will handle immediately
Since 2014, Opendoor has helped thousands of people sell their homes quickly and seamlessly and it is personally frustrating to me that this was not your experience I thank you for taking the time to hold us accountable for our mistakes and I believe your feedback will contribute to an improved process
Best,
*** ***
Customer Experience Manager
***

Opendoor.com sent me a flier indicating that they made cash offers for homes. What that flier does not say is that their fees are double that of a Realitor's. The offer they made was about $15-20k below the comps. What surprised me is they wanted over $40k in fees which would have created a loss if around $50k compared to a traditional sale.

The value of my home is $290,000 without renovation we put $25,000 in upgrades and reno, Open door offer $294,000 and here's the kicker there service charge $30,000 so estimated pocket was $261,000, a freaking joke was there offer.

Very deceptive realty practice to the point if you are very desperate you might fall for the scam. The contract they send on its face is great offer, but then you read the fine print they hit you with a 15 to 20 per cent service fee. In my case the service fee would have been 36,600.00 dollars. The prompts lead you into getting to sign contract I did not get into the contract itself The person who sent me the contract was a [redacted]. All I say is be careful....

In my many years of life, I found that negative experiences will spread like wildfire; But a good experience will be kept quiet; I'm sure Opendoor has had more than 4 transactions; I spoke to a dear friend of mine who told me of her neighbors experience with Opendoor; their experience was awesome; they still talk of the positive experience they had with Opendoor; I just requested a quote & I was very satisfied; yes the fees may be higher, BUT I won't have to deal with Open houses, strange people walking thru my house, always having to be "Show" ready; I haven't accepted the offer as of yet because I need to make sure that I have a place to move to because this process can go quickly; Please take all the negative comments with a grain of salt;

Opendoor placed a offer on my home and a contract was executed. Within 48 hours we received an amendment to the contract, lowering the offer by almost $15,000. A "miscommunication" was blamed...no one answers their phone or their realtor's phone, they only seem to communicate through text message or email...so there is ample written communication that the sale price was very clear and accepted by both parties. Very poor ethical standards.