Optical 2000

Yes the patient and her husband were seen in our officeYes her frame broke when adjustedShe had signed our standard form for using your own frame which states that if you decide to use your own frame that we, Optical 200, are not responsible for breakageWe offered to let Mrs*** choose
another frame and use her insurance and we would replace the lenses at our expenseWe also offered to look for another frame that would work with the lenses that she had already purchasedMrs*** was refunded the full amount of her purchase as well as the insurance companyShe received the reimbursement on 9/24/by certified mail.As far as the staff and our qualification, we attend trainings for our certification several times throughout the yearThese training work on skills and knowledgeThis is not required by the state of Mississippi but is required by the managing doctor.The glasses that Mrs*** tried on in our Optical do not have any prescription in them so we would not expect her to be able to see clearly through themSo as to the doctors and their exams they are all National Board Ceritified as well as required to have continuing education throughout the year