Optical Shop

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  They didn't pay the whole amout said there was a restocking fee. I was tired of dealing with them.  They never called me back. I had to call them each time. They also said that they had mailed the frames but I never received them. I really don't think they are very truthful. I would not recommend any one to them in fact I would tell them what happened to me.   Thank you for your letter to them. 
Regards,
[redacted]