Optical Warehouse Outlet

We order proscription glases to OWO (10/*/2019), after pay by credit card, the seller wasn’t give us invoice & policy protection guaranty, after argue, seller declared frame glases is FAKE, that time my mom is with me , I need rush to her appointment doctor, just way no time to call help this case. We fell suspicion , we canceled the next day (10/*/2019), with left several call left msg because store been close hall day, and 10//2019 seller confirmed his know about canceled.
My bank Denial my disputed from info seller fill report we been pick up glases in next day (10/*/2019) when store close all day.