Optimo AV

Dear ***, We do not see any order in our ERP with your name or email ID mentioned on your complaintMoreover, we do not have any support team other than email / chat and are not present in locations other than United StatesHowever, we have several channel partners and re-sellers around the
globe who have purchased our licenses in bulk who might have sold you our software package along with their own services resulting in elevated costWe highly recommend and encourage you speak with the organization from whom you have purchased our software and clarify the sameThank you and apologies for any delay in responseRegards, Optimo - System Security Team Sent on: 9/29/8:00:AM

Dear ***, We do not see any order in our ERP with your name or email ID mentioned on your complaintMoreover, we do not have any support team other than email / chat and are not present in locations other than United States
However, we have several channel partners and re-sellers around the globe who have purchased our licenses in bulk who might have sold you our software package along with their own services resulting in elevated costWe highly recommend and encourage you speak with the organization from whom you have purchased our software and clarify the sameThank you and apologies for any delay in responseRegards, Optimo - System Security Team Sent on: 9/29/8:00:AM