Optometric Vision Center

Hello, I normally do not complain, but I have never felt so disrespected in my entire lifeThis experience actually caused me to burst out in tears while in the waiting room for the doctorSince I was a child I have always had a serious vision problem in my left eye and it has been monitored by the same optometrist as long as I can rememberMy insurance always covers my exams and contacts/glasses every two years when I get a check upAlthough this time, My doctor had moved locations so I thought I'd try out a new placeI decided on Doctor ***'s office because it was the closest my homeWhen getting there I was given a form to fill out which included all my insurance info, address ectThe form also stated that I would receive a free eye exam along with more options to pay for extra testsI asked the receptionist about what my insurance would cover just to be safe and she told me that I would receive the free eye exam and a pair of glassesWhen I tried to ask more questions,