Opulent Collections

There are pictures attached to this email, of which includes the information given in the first email by this company.The last picture is from a second email they sent me, including an address at the bottomHope this helps, and if you need any other information, let me know.Thanks, ***
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A refund has been issued for the consumer's order. We believe there may have been a discrepancy on our side of the business and your item was overlooked as we were performing our shipping routine. We apologize for the inconvenience and have issued you a refund for $19.99