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Opus Homes & Remodeling Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I'm sorry, but you've been lied to - as was I many times - NOT once has he contacted me about an issue with the address He was at my house twice in this processThe burden was on him to get me the money He could have dropped it off - as he came to my house to pick up the check On June 25th, he posted on his company facebook page that the check, was "in the mail last week." That would infer that it was put in the mail prior to June 20th And now, close to three weeks later, he says he doesn't have the correct address? All lies! Here's the page for your reference: https://www.facebook.com/opushomesyracuse?sk=reviews I'd like to see the envelopes with the failed attemptsThe sign was to remain in my possession for one week past the job being completed This was his request and I have this in writing He failed to complete the job so it will remain in possession until I receive all that is due to me He can meet me with all the money owed me in cash at a police station where I can ensure my safety If I get all that is due, I will return the sign As the sign was never anything I was going to keep or pay for.I'd like to see where I agreed to pay him for his travel time This was never agreed upon nor implied He solicited me to do this job, both with a flyer and then with personal contact (which is why meetings at a police station is pertinent!) - all without any prompt from me It is HIS responsibility to make amends for this, as it is his company's name on the line Regards, [redacted] ***

Revdex.com spoke to Charles todayHe stated that $was received as a down payment for materialsThe consumer would have been charged only $as a labor chargeHe did send a check back to the consumer for $925, with an explanation as to the amount that was being refunded$was withheld as there
was a company sign on the lawn that was no longer thereThe sign cost $If the sign is returned, the $will be given backThe remaining $is for travel costs.The check was returned due to an incorrect address for the consumerPlease provide your correct address so this check can be sent to you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
I'm sorry, but you've been lied to - as was I many times - NOT once has he contacted me about an issue with the address.  He was at my house twice in this process. The burden was on him to get me the money.  He could have dropped it off - as he came to my house to pick up the check.   On June 25th, he posted on his company facebook page that the check, was "in the mail last week."  That would infer that it was put in the mail prior to June 20th.  And now, close to three weeks later, he says he doesn't have the correct address?  All lies!  Here's the page for your reference:  https://www.facebook.com/opushomesyracuse?sk=reviews.   I'd like to see the envelopes with the failed attempts. The sign was to remain in my possession for one week past the job being completed.  This was his request and I have this in writing.  He failed to complete the job so it will remain in possession until I receive all that is due to me.  He can meet me with all the money owed me in cash at a police station where I can ensure my safety.  If I get all that is due, I will return the sign.  As the sign was never anything I was going to keep or pay for.I'd like to see where I agreed to pay him for his travel time.  This was never agreed upon nor implied.  He solicited me to do this job, both with a flyer and then with personal contact (which is why meetings at a police station is pertinent!) - all without any prompt from me.  It is HIS responsibility to make amends for this, as it is his company's name on the line. 
Regards,
[redacted]

I was mistaken.  He was at my house 4 timesreview the area to give me the quotecame to pick up the checkdropped off incorrect materialspicked up incorrect materialsIf he's been to my house and has admitted that to you, then it's obvious he knows where I live and has my address.  He should not be allowed to drag this out.  And, after being at my house so many times, if he doesn't know where I live or my address, I'd prefer to keep someone with that level of intellect away.If the way for me to get my money back is to send him my address, then please do so.  I will deal with the safety issues as they arise.  Attached is a transcript of the agreement that was made.  Normal text is his communications.  Italics text is mine.  Please note that the links to the facebook page that he provided and the company website are now invalid.  He has since removed them both.   Is there anyway to check to see if he's a legitimate company?  Do you have access to those types of filings?Thank you.

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Address: 6045 Devoe Rd, Silver Spring, New York, United States, 13031-8667

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