Orange Cab of Newport

Orange Cab main goal is to pick up customers as quickly as possible and drop them off at their destination in a timely fashionIt does sound like your wait was way over the estimated time given to youWe have addressed the issues with our dispatchers, and have changed some in house policies to provide a more friendly and polite customerAs well as better ETA during times of high volumeOrange Cab has been making changes to improve overall customer serviceHopefully this experience doesn't deter you from future use of Orange CabThanks,***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[While I appreciate this information about improvements you are undertaking, even at this late date, you have provided me with no incentive to try Orange Cab again, nor have you offered anything to make up for wasting our precious vacation timeA voucher or credit will be greatly appreciated.re rejecting the business's response please enter your rejection comments here.]
Regards,
*** ***

Orange Cab main goal is to pick up customers as quickly as possible and drop them off at their destination in a timely fashion. It does sound like your wait was way over the estimated time given to you. We have addressed the issues with our dispatchers, and have changed some in house policies to...

provide a more friendly and polite customer. As well as better ETA during times of high volume. Orange Cab has been making changes to improve overall customer service. Hopefully this experience doesn't deter you from future use of Orange Cab. Thanks,[redacted]