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Orange Park Collision Center

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Orange Park Collision Center Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will withhold $of the owed balance until resolution plumbing and duct-work Regards, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
I will withhold $200 of the owed balance until resolution plumbing and duct-work.
Regards,
[redacted]

[redacted]- Your tile was placed on order as soon as you made your selection (roughly the 1st week of August) but since the selected tile was back-ordered our invoice from the supplier wasn't sent to us until 8/28/14 (see attached file) when it shipped from the warehouse. We hope this information is satisfactory in assisting you with closing this case out. We truly apologize that there was a lapse in communication by all parties involved and hope to be able to rectify this with you soon. 
 
Regards,
Cortese Construction Services

Dear
Revdex.com,
 
Our project
manager reached out to [redacted] in the beginning of us working at his home and
told him that we needed a selection for the tile backsplash to be made, multiple
times. [redacted] was hesitant, for whatever reason to make the selection, but
finally went into our...

suppliers wholesale warehouse and made his selection.  He was then told by our sales representative
at the whole sale house that the selection he had made would exceed the normal
allowance. At that time, he made no effort to contact us with this budget
overage concern that was brought to his attention at the time of selection.  Prior to selection being made our project
manager had already called in the QTY’s to be ordered awaiting [redacted]’s
selection, since we were already waiting several weeks for [redacted] to select
his tile.  The tile was ordered because
we needed the job to be completed.  As
soon as the cost for the tile was calculated- [redacted] was sent a change order dated
9/4/14. He did not dispute this amount until today, 10/21/14 when we received this
complaint from the Revdex.com.  If [redacted]
would have called us when the initial change order was received we would have
been more than happy to discuss the difference in price with him and come to an
amicable agreement.
 
Regards,
Cortese
Construction Services Corp.
###-###-####

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