Orangetheory Fitness Maple Grove #0024

We were aware of this clients unsatisfactory position. We had tried contacting her to resolve the issue but she has not returned our call. She signed a membership agreement we have imaged and denies doing so. It was even done on a second visit so there should be no confusion as to
what happenedWe pride ourselves on running a safe, fun and effective fitness facility that operates on a clearly defined set of business policies. Basma has been contacted (voice mail) and told she needs to come to the studio to sign a cancellation form and has yet to do that eitherI am more than happy to discuss with you if you wish to call me back this afternoon (after 3). Sincerely, John *** Orangetheory Fitness Maple Grove, MN