[redacted] March 7, Subject: [redacted] This letter is in response to the e-mail dated March 5th, that ORC International received regarding a complaint filed by [redacted] This company offers consumer and business to business market research servicesPhone calls made from the ORC International call center are strictly for market research opinion surveysORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goodsTherefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes We apologize for any inconvenience that we may have caused We will be happy to add [redacted] telephone number [redacted] to our company’s internal do-not call database If this issue needs further resolution or you have any questions, please feel free to contact me Sincerely, [redacted] Director of Call Center Operations [redacted]
[redacted] October 20, Subject: [redacted] This letter is in response to the e-mail dated October 20, that ORC International received regarding a complaint filed by [redacted] This company offers consumer and business to business market research servicesPhone calls made from the ORC International call center are strictly for market research opinion surveysORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goodsTherefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislationWhile this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes We apologize for any inconvenience that we may have caused We will be happy to add [redacted] ’s telephone number ( [redacted] ) to our company’s internal do-not call database If this issue needs further resolution or you have any questions, please feel free to contact me Sincerely, [redacted] Director of Call Center Operations MRSI [redacted]
10/12/
Cincinnati Revdex.com:
I have reviewed the response made by MSRI to complaint ID *** They plan to add my number to an internal 'Do Not Call' listI request that they also refrain from selling or sharing my contact info to their corporate partners.I thank you for your swift attention to this matter
Regards,
*** ***
*** *** *** ***
*** *** ***
November
12,
Subject: *** *** ***
This letter is in response to
the
e-mail dated November 12, that ORC International received regarding a
complaint filed by William Neill
This company offers consumer and business to
business market research servicesPhone calls made from the ORC International call
center are strictly for market research opinion surveysORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goodsTherefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes
We
apologize for any inconvenience that we may have caused. We will be happy to add *** ***
telephone numbers *** *** *** to our company’s internal
do-not call database
If this issue needs further
resolution or you have any questions, please feel free to contact me
Sincerely,
Valerie
Enderle
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
Culvert Street, Suite
Cincinnati,
OH
1-800-729-
*** *** *** ***
*** *** ***
*** *** ***
Subject: *** ***
This letter is in response to the e-mail dated July 20, that
ORC International received regarding a complaint filed by ** ***
This company offers consumer and business to business market research servicesPhone calls made from the ORC International call center are strictly for market research opinion surveysORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goodsTherefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislationWhile this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes
We apologize for any inconvenience that we may have caused. We will be happy to add *** telephone numbers (***) to our company’s internal do-not call database
If this issue needs further resolution or you have any questions, please feel free to contact me
*** *** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** ** ***
***
*** *** *** ***
*** *** ***
*
March
8,
Subject:
*** *** *** ***
This letter is in response to
the e-mail dated March 8th,
that ORC International received regarding a complaint
filed by Greg McClelland
This company offers consumer and business to
business market research servicesPhone calls made from the ORC International call
center are strictly for market research opinion surveysORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goodsTherefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes
We
apologize for any inconvenience that we may have caused. We will be happy to add *** ***
telephone number *** to our company’s internal do-not call database
If this issue needs further
resolution or you have any questions, please feel free to contact me
Sincerely,
*** ***
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. FYII wonder if they are aware that there is no one, no message playing, not even a computerized voice on the line whether picked up or not.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I have not received any more calls for several daysIf the business resumes calling me, however, I will file a complaint as often as necessary and do whatever needs to happen to make the calls stopThere is no reason any business phone should be set up to call people repeatedly, day after dayThis is very poor customer service and an invasion of privacy
Regards,
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you
may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Cincinnati
Revdex.com
*** *** ***
March
9,
Subject:
*** *** ***
This letter is in response to
the e-mail dated March 9th, that ORC International received regarding a complaint
filed by *** ***
This company offers consumer and business to
business market research servicesPhone calls made from the ORC International call
center are strictly for market research opinion surveysORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goodsTherefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes
We
apologize for any inconvenience that we may have caused. We will make sure to add *** ***
telephone number *** to our company’s internal do-not call database
If this issue needs further
resolution or you have any questions, please feel free to contact me
Sincerely,
*** ***
Director
of Call Center
Operations
MRSI
*** *** ** *** ***
*** *** *** *** ***
*** ** ***
***
*
[redacted]
[redacted]
February
16, 2016
Subject:
[redacted] ID# [redacted]
This letter is in response to
the e-mail dated February16, 2016...
that ORC International received regarding a complaint
filed by [redacted].
This company offers consumer and business to
business market research services. Phone calls made from the ORC International call
center are strictly for market research opinion surveys. ORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goods. Therefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation.
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes.
We
apologize for any inconvenience that we may have caused. We will be happy to add [redacted]
telephone number [redacted] to our company’s internal do-not call database.
If this issue needs further
resolution or you have any questions, please feel free to contact me. ...⇄ ...⇄ />
Sincerely,
Valerie
Enderle
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
310
Culvert Street, Suite 200
Cincinnati,
OH 45202
1-800-729-6774
dated September 13, 2015 that ORC International received regarding a complaint filed by [redacted]
This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes.
We apologize for any inconvenience that we may have caused. We will be happy to add [redacted] telephone numbers [redacted] to our company’s internal do-not call database.
If this issue needs further resolution or you have any questions, please feel free to contact me.
[redacted]
* October 20, 2016 Subject: [redacted] This letter is in response to the e-mail dated October 20, 2016 that ORC...
International received regarding a complaint filed by [redacted]. This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes. We apologize for any inconvenience that we may have caused. We will be happy to add [redacted]’s telephone number ([redacted]) to our company’s internal do-not call database. If this issue needs further resolution or you have any questions, please feel free to contact me. ...⇄ ...⇄ Sincerely, [redacted] Director of Call Center Operations MRSI [redacted]
*
[redacted]
[redacted]
*
March
7, 2016
Subject:
[redacted]
This letter is in response to
the e-mail dated March 5th, 2016...
that ORC International received regarding a complaint
filed by [redacted]
This company offers consumer and business to
business market research services. Phone calls made from the ORC International call
center are strictly for market research opinion surveys. ORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goods. Therefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation.
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes.
We
apologize for any inconvenience that we may have caused. We will be happy to add [redacted]
telephone number [redacted] to our company’s internal do-not call database.
If this issue needs further
resolution or you have any questions, please feel free to contact me. ...⇄ />
...⇄ />
Sincerely,
[redacted]
Director
of Call Center
Operations
[redacted]
[redacted]
This letter is in response to the e-mail dated July...
21, 2015 that ORC International received regarding a complaint filed by [redacted].
This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes.
We apologize for any inconvenience that we may have caused. We will be happy to add [redacted] telephone numbers [redacted] to our company’s internal do-not call database.
If this issue needs further resolution or you have any questions, please feel free to contact me.
Valerie Enderle
Director of Call Center Operations
MRSI
(now part of ORC International)
310 Culvert Street, Suite 200
Cincinnati, OH 45202
1-800-729-6774
Cincinnati
Revdex.com
[redacted]
November
16, 2015
Subject:
[redacted]
This letter is in response to
the e-mail dated November 16,...
2015 that ORC International received regarding a
complaint filed by [redacted].
This company offers consumer and business to
business market research services. Phone calls made from the ORC International call
center are strictly for market research opinion surveys. ORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goods. Therefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation.
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes.
We
apologize for any inconvenience that we may have caused. We will be happy to add [redacted]
telephone number [redacted] to our company’s internal do-not call database.
If this issue needs further
resolution or you have any questions, please feel free to contact me. ...⇄ />
Sincerely,
[redacted]
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
310
Culvert Street, Suite 200
Cincinnati,
OH 45202
1-800-729-6774
This letter is in response to the e-mail dated October 6, 2015 that ORC International received...
regarding a complaint filed by [redacted]
This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes.
We apologize for any inconvenience that we may have caused. We will be happy to add [redacted] telephone numbers [redacted] to our company’s internal do-not call database.
If this issue needs further resolution or you have any questions, please feel free to contact me. ...⇄ ...⇄ />
Sincerely,
[redacted]
Director of Call Center Operations
MRSI
(now part of ORC International)
[redacted]
Hello, We have been contacted by [redacted] lawyer, and we are seeking to address [redacted] concerns through her lawyer. Thanks,Valerie E[redacted]ORC International
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted] March 7, Subject: [redacted] This letter is in response to the e-mail dated March 5th, that ORC International received regarding a complaint filed by [redacted] This company offers consumer and business to business market research servicesPhone calls made from the ORC International call center are strictly for market research opinion surveysORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goodsTherefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes We apologize for any inconvenience that we may have caused We will be happy to add [redacted] telephone number [redacted] to our company’s internal do-not call database If this issue needs further resolution or you have any questions, please feel free to contact me Sincerely, [redacted] Director of Call Center Operations [redacted]
[redacted] October 20, Subject: [redacted] This letter is in response to the e-mail dated October 20, that ORC International received regarding a complaint filed by [redacted] This company offers consumer and business to business market research servicesPhone calls made from the ORC International call center are strictly for market research opinion surveysORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goodsTherefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislationWhile this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes We apologize for any inconvenience that we may have caused We will be happy to add [redacted] ’s telephone number ( [redacted] ) to our company’s internal do-not call database If this issue needs further resolution or you have any questions, please feel free to contact me Sincerely, [redacted] Director of Call Center Operations MRSI [redacted]
10/12/
Cincinnati Revdex.com:
I have reviewed the response made by MSRI to complaint ID *** They plan to add my number to an internal 'Do Not Call' listI request that they also refrain from selling or sharing my contact info to their corporate partners.I thank you for your swift attention to this matter
Regards,
*** ***
*** *** *** ***
*** *** ***
November
12,
Subject: *** *** ***
This letter is in response to
the
e-mail dated November 12, that ORC International received regarding a
complaint filed by William Neill
This company offers consumer and business to
business market research servicesPhone calls made from the ORC International call
center are strictly for market research opinion surveysORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goodsTherefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes
We
apologize for any inconvenience that we may have caused. We will be happy to add *** ***
telephone numbers *** *** *** to our company’s internal
do-not call database
If this issue needs further
resolution or you have any questions, please feel free to contact me
Sincerely,
Valerie
Enderle
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
Culvert Street, Suite
Cincinnati,
OH
1-800-729-
*** *** *** ***
*** *** ***
*** *** ***
Subject: *** ***
This letter is in response to the e-mail dated July 20, that
ORC International received regarding a complaint filed by ** ***
This company offers consumer and business to business market research servicesPhone calls made from the ORC International call center are strictly for market research opinion surveysORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goodsTherefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislationWhile this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes
We apologize for any inconvenience that we may have caused. We will be happy to add *** telephone numbers (***) to our company’s internal do-not call database
If this issue needs further resolution or you have any questions, please feel free to contact me
*** *** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** ** ***
***
*** *** *** ***
*** *** ***
*
March
8,
Subject:
*** *** *** ***
This letter is in response to
the e-mail dated March 8th,
that ORC International received regarding a complaint
filed by Greg McClelland
This company offers consumer and business to
business market research servicesPhone calls made from the ORC International call
center are strictly for market research opinion surveysORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goodsTherefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes
We
apologize for any inconvenience that we may have caused. We will be happy to add *** ***
telephone number *** to our company’s internal do-not call database
If this issue needs further
resolution or you have any questions, please feel free to contact me
Sincerely,
*** ***
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. FYII wonder if they are aware that there is no one, no message playing, not even a computerized voice on the line whether picked up or not.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I have not received any more calls for several daysIf the business resumes calling me, however, I will file a complaint as often as necessary and do whatever needs to happen to make the calls stopThere is no reason any business phone should be set up to call people repeatedly, day after dayThis is very poor customer service and an invasion of privacy
Regards,
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you
may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Cincinnati
Revdex.com
*** *** ***
March
9,
Subject:
*** *** ***
This letter is in response to
the e-mail dated March 9th, that ORC International received regarding a complaint
filed by *** ***
This company offers consumer and business to
business market research servicesPhone calls made from the ORC International call
center are strictly for market research opinion surveysORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goodsTherefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes
We
apologize for any inconvenience that we may have caused. We will make sure to add *** ***
telephone number *** to our company’s internal do-not call database
If this issue needs further
resolution or you have any questions, please feel free to contact me
Sincerely,
*** ***
Director
of Call Center
Operations
MRSI
*** *** ** *** ***
*** *** *** *** ***
*** ** ***
***
*
[redacted]
[redacted]
February
16, 2016
Subject:
[redacted] ID# [redacted]
This letter is in response to
the e-mail dated February16, 2016...
that ORC International received regarding a complaint
filed by [redacted].
This company offers consumer and business to
business market research services. Phone calls made from the ORC International call
center are strictly for market research opinion surveys. ORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goods. Therefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation.
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes.
We
apologize for any inconvenience that we may have caused. We will be happy to add [redacted]
telephone number [redacted] to our company’s internal do-not call database.
If this issue needs further
resolution or you have any questions, please feel free to contact me.
...⇄ ...⇄ /> Sincerely,
Valerie
Enderle
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
310
Culvert Street, Suite 200
Cincinnati,
OH 45202
1-800-729-6774
Cincinnati Revdex.com
[redacted]
September 14, 2015
Subject: [redacted]
This letter is in response to the e-mail...
dated September 13, 2015 that ORC International received regarding a complaint filed by [redacted]
This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes.
We apologize for any inconvenience that we may have caused. We will be happy to add [redacted] telephone numbers [redacted] to our company’s internal do-not call database.
If this issue needs further resolution or you have any questions, please feel free to contact me.
...⇄ ...⇄ /> Sincerely,
[redacted]
Director of Call Center Operations
MRSI
(now part of ORC International)
310 Culvert Street, Suite 200
Cincinnati, OH 45202
1-800-729-6774
[redacted]
* October 20, 2016 Subject: [redacted] This letter is in response to the e-mail dated October 20, 2016 that ORC...
International received regarding a complaint filed by [redacted]. This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes. We apologize for any inconvenience that we may have caused. We will be happy to add [redacted]’s telephone number ([redacted]) to our company’s internal do-not call database. If this issue needs further resolution or you have any questions, please feel free to contact me. ...⇄ ...⇄ Sincerely, [redacted] Director of Call Center Operations MRSI [redacted]
*
[redacted]
[redacted]
*
March
7, 2016
Subject:
[redacted]
This letter is in response to
the e-mail dated March 5th, 2016...
that ORC International received regarding a complaint
filed by [redacted]
This company offers consumer and business to
business market research services. Phone calls made from the ORC International call
center are strictly for market research opinion surveys. ORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goods. Therefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation.
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes.
We
apologize for any inconvenience that we may have caused. We will be happy to add [redacted]
telephone number [redacted] to our company’s internal do-not call database.
If this issue needs further
resolution or you have any questions, please feel free to contact me.
...⇄ /> ...⇄ /> Sincerely,
[redacted]
Director
of Call Center
Operations
[redacted]
[redacted]
[redacted]
July 22, 2015
Subject: [redacted]
This letter is in response to the e-mail dated July...
21, 2015 that ORC International received regarding a complaint filed by [redacted].
This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes.
We apologize for any inconvenience that we may have caused. We will be happy to add [redacted] telephone numbers [redacted] to our company’s internal do-not call database.
If this issue needs further resolution or you have any questions, please feel free to contact me.
...⇄ ...⇄ /> Sincerely,
Valerie Enderle
Director of Call Center Operations
MRSI
(now part of ORC International)
310 Culvert Street, Suite 200
Cincinnati, OH 45202
1-800-729-6774
Cincinnati
Revdex.com
[redacted]
November
16, 2015
Subject:
[redacted]
This letter is in response to
the e-mail dated November 16,...
2015 that ORC International received regarding a
complaint filed by [redacted].
This company offers consumer and business to
business market research services. Phone calls made from the ORC International call
center are strictly for market research opinion surveys. ORC International does
not conduct any telephone solicitation, nor does ORC International use the
information collected to solicit the sale of consumer goods. Therefore, ORC
International is not subject to the telemarketing restrictions described under
the Do Not Call legislation.
While this database is not a requirement within the
research industry, ORC International does maintain an internal ‘do not call’
database as a courtesy to individuals who prefer to not be called for research
purposes.
We
apologize for any inconvenience that we may have caused. We will be happy to add [redacted]
telephone number [redacted] to our company’s internal do-not call database.
If this issue needs further
resolution or you have any questions, please feel free to contact me.
...⇄ /> Sincerely,
[redacted]
Director
of Call Center
Operations
MRSI
(now
part of ORC International)
310
Culvert Street, Suite 200
Cincinnati,
OH 45202
1-800-729-6774
[redacted]
*
October 6, 2015
Subject: [redacted]
This letter is in response to the e-mail dated October 6, 2015 that ORC International received...
regarding a complaint filed by [redacted]
This company offers consumer and business to business market research services. Phone calls made from the ORC International call center are strictly for market research opinion surveys. ORC International does not conduct any telephone solicitation, nor does ORC International use the information collected to solicit the sale of consumer goods. Therefore, ORC International is not subject to the telemarketing restrictions described under the Do Not Call legislation. While this database is not a requirement within the research industry, ORC International does maintain an internal ‘do not call’ database as a courtesy to individuals who prefer to not be called for research purposes.
We apologize for any inconvenience that we may have caused. We will be happy to add [redacted] telephone numbers [redacted] to our company’s internal do-not call database.
If this issue needs further resolution or you have any questions, please feel free to contact me.
...⇄ ...⇄ /> Sincerely,
[redacted]
Director of Call Center Operations
MRSI
(now part of ORC International)
[redacted]
Hello, We have been contacted by [redacted] lawyer, and we are seeking to address [redacted] concerns through her lawyer. Thanks,Valerie E[redacted]ORC International
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]