Ordway Realtors

This in reference to the slanderous complaint from Mr*** ** ***.(ID ***.) His complaint is full of statements and he has also decided that he wishes to leave many items out of the complaint. He did make an offer on my listing at *** *** *** ** *** ***Here are
some corrections:1.) His original offer was $10,less than what my owner wanted to accept. They countered and he accepted.2.) They were to supply a deposit within days of acceptance. It took over a week from acceptance for me to receive the deposit after repeated requests to the agent.. 3.) He had a "home inspector" come into the home but only inspected the attic for which the inspector charged $100.00. Inspections cost between $and $on the averageMy owners are contemplating a complaint to the authorities to the fact that the owners feel the inspector was not a licensed inspector and thereby was violating law by charging for an inspection. This is what I have been told by a reputable licensed home inspector. 4.) The inspection and response were made just prior to the Thanksgiving holiday weekend. Upon being advised that there was mold in the attic they contacted the roofing company who did the new roof within the last year. They were not available until November 29th to inspect the attic. In fact my seller and I were not able to reach the roofer over the weekend after repeated calls,texts and emails from both the owner and myself. He was out of town for the holiday weekend and was not returning calls. 5.) The buyers had demanded a whole new roof down to the trusses that their "inspector" had quoted $10,to replace. I had a home inspector look at the photos supplied by the buyer and stated that it was a ventilation problem not a leaking roof. Moisture was dripping off the nails because that is where the moisture would go once the moisture condensated when the attic warmed up. 6.) I had infact advised the buyer's agent that were trying to get the roofing company in to inspect the attic. The agent has failed to supply those text messages to the buyer. The owner was not willing to do work that was not necessary.(They have had the mold encapsulated professionally and the ventilation corrected-this is how it is properly done). I have dealt with similar situations in the past-especially in a hot market. Get the offer accepted and then use the home inspection results to renegotiate once the seller is locked into an offerThe buyer never had a roof professional come out to inspect the roof to give a written estimateThe "home inspector" is a jack of all trades. No real home inspection professional would give an estimate. Once the buyer demanded "all or none" concerning their $10,roof replacement and refused anything less they sent the cancellation. They did not want a professional opiniwas all or none. 7.) His statements that I should of notified the owners of the attic mold is mind boggling. How would I know there is mold in an attic? The owner had not looked in the attic since the new roof was installed-why would they? The just had a complete tear off and replaced subroof where needed less than a year beforeRealtors do not look in attics as part of their daily programReal estate professionals are just that real estate professionals-not roofers,not plumbers,not electricians. 8.) His statement that he heard messages from me to his agent is a lie. I do not make contact with agents by leave voice messages-I only email and text. I have been doing real estate for years and have come to the conclusion that hard copy is necessary because agents make claims such as this one. It is his agent that has violated GRAR law by using other agents electronic lockboxes . Shge used another agents lockbox key even though she has one of her own but it is not activated. This is a violation of the Greater Rochester Association of REALTORS. No agent is allowed to allow another agent to use their lockbox key. 9.) The buyer's deposit was returned to him upon my receipt of the release of contract from my sellers who were in transition from New York to South Carolina at the end of November. I had received the deposit check at the same time this all had transpired. Upon receipt of the signed release from the seller I returned his deposit. 10.) His statement that I would not return his deposit until he signed a "contract" saying he had moved on. What I did do was re-write the release form they had sent because it was not factual. I simply checked the box that said that "buyer and seller were not able to reach agreement concerning the buyer's objections." This was not acceptable to the buyer. His desired settlement statement is false. They are in their 50's and they have been aware of what has occurred and realize that the roofing complaint invalid. His statement that an agent should know an attic is full of mold is beyond response. Once my owner was aware of the situation they immediately replaced it. If the owner know they had mold in the attic they were required to include it in the property condition disclosure. If the buyer wishes to tell a story they need to tell the whole story. I refuse to allow my integrity to be questioned. I am the top selling Realtor in the Victor/Farmington area ever since for a reason. I have handled homes in that neighborhood or homes this year alone