Oregon Motel 8 & Rv Park Reviews (2)
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Oregon Motel 8 & Rv Park Rating
Address: 5225 N Highway 97, Klamath Falls, Oregon, United States, 97601-9369
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When one pays to stay at the park they must sign a disclaimer that states we are not responsible for theft or vandalism In this instance, the police department was called Refunds are not provided at the park Once the park fee is paid, no refunds are given
Complaint:...
[redacted]I am rejecting this response because:
We understand that the damage caused to our property is our responsibility and are not asking for reimbursement for that. No where on the Oregon 8 website or paperwork received from the park at check in notifies guests that their policy is to not refund money for early departure. Perhaps to make check outs smoother, they should consider notifying their guests of this policy BEFORE they check in. Given the circumstances of our HORRIBLE experience in their park, an exception would have been a wonderful way to resolve the complaint at hand. As I mentioned in my original complaint, we did not depart early because of a whim. Rather, we felt extremely unsafe and to protect our family and our property we departed early. It is unfortunate that the park finds no concern for their guests or the experience that those guests have at their park.