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Oregon Shores Vacation Rentals

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Oregon Shores Vacation Rentals Reviews (3)

Complaint: [redacted] I am rejecting this response because:It is obscene to say the photos are not of the home, the spots of mold were cleaned by the gentleman that showed up and seemed unconcerned and stated it was "grease" so it would not be there after the cleaning however mold on the backsplash was not touched or cleaned because the wood was rotted and not replaced There was locked rooms so no way to see if more mold was behind those doors since we found what was possibly surface mold looked like surface black mold and my son was getting sick what would any parent do but get out for our childs safety All the pics are of that home and I will gladly submit them to get analized and even take a polygraph, its not about money its about honesty now to be called a liar is attacking my integrityI never wanted the money refunded in the begining I just wanted the company to fix it or switch places or even at a different time once it was fixedI am shocked at the way this whole issue has been handled and the customer service was a shock because it seemed great until I called complainedAgain all and I mean every picture I submitted were of the pictures of the home they are all still on my camera and I can submit them to verify that if needed I hope they enjoy the money they have taken for services not rendered and fix all the issues with that place I will take this as a expensive learning experience of what oregon offers and next time avoid any place we can not see in person before we pay.Sincerely, [redacted]

Complaint: I am rejecting this response because: First I feel attacked by the responseSecond there is no truth to the comment they use individually wrapped toilet paper it was [redacted] cheapestI have a pictureWhen we called about the cable we had not looked at the dishes and silverware very carefullyWe noticed when we were cooking breakfast, and we then washed what we used before we ate and then we put them in the dishwasher, with the dollar tree dishwasher soapThe dishes came out of the dishwasher streaked and dirtyWe washed them by hand after that Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: the attached BB overview clearly displays a serious lack of truth, respect, accountability, professionalism as well as a lack of communicationIn fact, looking at the BB report, it looks like another customer prior to us had some of the same issuesRegardless, our pictures don't lie, neither do weWe are fabulous, wonderful, caring truth tellers who will continue to live with honor and integrityWe will not drop to the childish, unprofessional level displayed by OSVR's responseOSVR says the batteries were replaced and light bulbs were replaced, this is a complete lieDave said the batteries were fine, but that some of the buttons were defective and that "Charter" had to replace the defective remotes on a business dayHe also said the bulbs of the lamps were fine, it's just that they were unplugged and that we had to move the nightstand to plug and unplug the lamps in the bedroom and crawl under the dining room table to turn that light on and offAgain, look at the picture, they show the lamp switches were broken offI also don't believe that Dave would lie, we would like to add him to our court papers to have him testify the truth, but OSVR refuses to give us anybody's last nameWe NEVER agreed to a $creditAnd, according to our last visa statement, a credit has not been issued of any kindSo, there is another lieSaying the sheets were laundered is another lieTake a look at the PicturesThe hair, the green goo, the dirty black tar spots that look like fecal matter, the holes, and the shredded blankets tell the storyPictures don't lie You are absolutely correct when you say we didn't want you to fix ALL these things on our timeYou already wasted our entire first dayFrom 4pm until after 10:27pm we were STILL dealing with YOUR issuesWe did not rest or relax the first day because of your neglectIt was OUR space, not yoursIf the problem was just a broken washer, we would have been more understanding, but it was not one or two thingsIt was MANY very unsafe, unsanitary neglectful things! Dave said himself that he couldn't fix the lamps and remote because you had to get the owner involved or [redacted] involved, so we didn't care to deal with your problems on OUR timeThe cleaning lady and either Josh or Daniel said the room had been rented repeatedly so deep cleaning could not be doneYou are absolutely correct when you say the condo was cleaner when we checked out! WE BOUGHT LYSOL DISINFECTING WIPES AT [redacted] AND DID YOUR JOB FOR YOU, BY CLEANING THE CONDO! Again, see the pictures! Pictures don't lieWe require the last names of Elizabeth, Dave, Daniel and Josh so we can proceed to courtIt is worth it to us to continue to strive "For the People" This condo was disgusting and OSVR should be held accountableThey have been 100% neglectful and non accountable, trying to manipulate as if my precious family members are criminalsHOW DARE YOU! Again, I have full confidence and believe once a judge views our pictures, hears our story, views the prior complaints He/She will side with usIt's comical to me that OSVR says they have rented out the condo since our stay and they've received no complaintElizabeth has stated that they have since done a deep cleanGet it together, be honest, view the pictures, see the truth, and do what is rightSincerely, [redacted] & [redacted]

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Address: 1116 SW 51st St, Lincoln City, Oregon, United States, 97367-1324

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