Oren Shoes

The customer is being refunded the $and is satisfied with the resolution

After having received notice of this complaint we promptly researched the matter and contacted the customerThere was a charge of $for setting up service with ComcastSatellite Country is a sales partner for most TV and Internet providersComcast is one the primary providers we carry
and offerDue to the miscommunication of the $charge we came to a mutual agreement and fully resolved the issue with this customerSatellite Country takes all customer complaints seriously and does investigate for continual coaching and quality assurance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

The customer is being refunded the $19.99 and is satisfied with the resolution.

Mr. [redacted] was contacted by our customer service department on 10/14/2016 regarding his complaint. We agreed that the sales agent had misquoted him on his [redacted] Network monthly cost and agreed to write him a check for the difference between what was quoted and the actual cost. A check was issued...

to Mr. [redacted] for $238.01 in conjunction with a refund on his credit card in the amount of $49.99. The customer agreed to this resolution and is now satisfied.