Organic Avenue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
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[Your Answer Here]
That response doesn't even mean anything! What does that mean, "not involved with the business"? I purchased juice from this vendor and they never provided it and never refunded me, responded to my calls or emails.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Review: I purchased a 5 day green cleanse on 09/**/2015 for a total of $366.03 (order number [redacted]). Due to unavailability of the green cleanse products, I needed to change from a 5-day green cleanse to a 3-day green cleanse. However, I was charged for a 5 day cleanse and did not get reimbursed the difference. I have tried to call the company multiple times (###-###-####), however the phone number is no longer in service. The website has also been unavailable so I am unable to review the price difference between the two cleanses, but I believe it is approximately $100 dollar difference. I have also reached out to the company by email, however have never received a response.Desired Settlement: I would like to be refunded the price difference between the 3-day cleanse I received and the 5-day cleanse I paid for,

Consumer

Response:

At this time, I have not been contacted by Organic Avenue LLC regarding complaint ID [redacted].Sincerely,[redacted]

Review: I purchased a juice cleanse from Organic Avenue on October ** via their website, cost was $123.95, received an order confirmation along with the delivery dates they would ship the juices. I have even received subsequent emails about my juices arriving, and how to correctly do my juice cleanse. Nothing has arrived, I tried calling and the number is disconnected and now I see they have closed. I would like my money back if they will not be providing me with the juice I ordered.Desired Settlement: I would be happy to receive the juice but it looks like that isn't going to happen so I would actually like my $ back.

Here is my order number: ORDER #[redacted]

This is what I ordered, and their email said they would deliver the product in 2 shipments (which I paid for the shipping) - on 10/** and 10/**. I have received nothing.

Item Arrival Date Arrival Time

Love Deep Day 1-1 10/**/2015 12pm

Pre-Cleanse 10/**/2015 12pm

Business

Response:

not involved with the business

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

That response doesn't even mean anything! What does that mean, "not involved with the business"? I purchased juice from this vendor and they never provided it and never refunded me, responded to my calls or emails.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,