Organic Dry Cleaners

Review: This complaint is for clothing that was damaged by this dry cleaners. The dry cleaners shrunk a $845 pair of leather pants that is now no longer wearable. They asked us to send the pants back, which we agreed to do. They neglected to resolve the issue for over 3 weeks before finally calling us to complain about the original price of the pants. The owner had the audacity to yell at my wife over the phone and asked her how old she was. Upset, my wife gave the phone to me and the owner hung up on me. I called back and he said, "I don't want to talk to you," and hung up on me a second time. The raw rudeness of the owner is intolerable. The pants are now in their possession, they have offered no resolution, and now refuse to communicate at all.Desired Settlement: Cost of the pants or identical replacement of the pants (available at http://www.fwrd.com/fw/DisplayProduct.jsp?d=Womens&srcType=plpaltimage&u...⇄