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7328 Ashley Shores Cir, Lake Worth, Florida, United States, 33467

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I purchased a preserved *** tree from oriental the bonsai tree arrived from I believe from Texas . Not from Florida which didn't matter to me . The bonsai tree had a crack all the way up the trunk almost like two grapevine stalks glued together . I reached out to *** who said it wasn't damaged that's the way there made I emailed him and told him I'd like a refund . He emailed me back and said ok that's fine I'll give you a refund just send to this address *** XXXXX So I paid 30.00 to ship item back I have a copy of the email and shipping receipt and pictures of the tree showing why I wasn't happy with purchase . The problem with all this is I purchased through PayPal credit . Since I didn't send to the sellers address listed on Paypal they will do nothing even if I have a copy of the email he sent me I didn't know if it was a warehouse or he moved or what .I didn't know you had to send back to the address of what was listed on Paypal although I wonder if the seller knew So I lose the dispute he gets my 296.10 plus 30.00 to ship it back Which I still have to pay to Paypal credit and I get nothing as a customer I find this seller as very shady if you would like more information please contact me
Product_Or_Service: Preserved Bonsai Tree
Order_Number: XXXXX
Account_Number: Paypal credit

Desired Outcome

Refund I would like my money and to see this doesn't happen to another customer

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Address: 7328 Ashley Shores Cir, Lake Worth, Florida, United States, 33467


+1 (561) 777-7358
+1 (561) 855-2371
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