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Orients Pride Akita’s

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Orients Pride Akita’s Reviews (5)

In response to the new letter I received.Mr [redacted] was fully aware of the non refundable deposit he placed on a litterI explain this to anyone interested in one of our litters that it is up to them if they want to place a non refundable deposit or to wait for when the puppy is ready to goIf they do elect to send a deposit, I always remind them that it is non refundable and in the event (stated in the contract) if I don't have a puppy available for them it will be applied to the next available litter When I didn't have something available from the first litter for Mr [redacted] I did let him know that I had another litter coming up which at that time he stated to me he didn't want a puppy that he had already bought a puppy from another breeder and wanted his deposit backI explained to him again he filled out a non refundable deposit at which he became very disrespectful to me and started slandering my nameAt no time did I refuse to sell him a puppyI would be more then willing to still sell him a puppyA copy of the contract has been given to my lawyer who say I am fully within my rights.Sincerely Tammy P [redacted] Orients Pride Akitas

Response taken from business over the phone: The customer signed a contract that states the deposit is non-refundableAs mentioned on the phone here is the deposit contract/agreement Mr [redacted] signed(see attached)

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the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,
John [redacted]As was previously reported in my complaint, the business ceased all contact with me after the litter was stillborn. They did not respond to ANY of my contact attempts until I made posts on social media critical of their business practices. Only then after almost two months did they offer a response. Their response amounted to being traumatized and depressed over the loss of the litter. Despite the fact the contract does not allow refunds it is my opinion this contract became null and void when the business refused to respond to my inquiries. How long was I supposed to wait? How long do they get to hold my deposit hostage while refusing all forms of communication? I did not know if they went out of business or were simply running a scam. I had every intention of purchasing a puppy from them, but they failed to provide me with the product they agreed to deliver and ceased all communication once they failed to deliver the product. THEY broke the terms of the agreement when they ceased communication and therefor I AM ENTITLED TO HAVE MY DEPOSIT RETURNED!Regards,[redacted]

In response to the new letter I received.Mr. [redacted] was fully aware of the non refundable deposit he placed on a litter. I explain this to anyone interested in one of our litters that it is up to them if they want to place a non refundable deposit or to wait for when the puppy is ready to go. If they do elect to send a deposit, I always remind them that it is non refundable and in the event (stated in the contract) if I don't have a puppy available for them it will be applied to the next available litter.  When I didn't have something available from the first litter for Mr [redacted]  I did let him know that I had another  litter coming up which at that time he stated to me he didn't want a puppy that he  had already bought a puppy from another breeder and wanted his deposit back. I explained to him  again he filled out a non refundable deposit at which he became very disrespectful to me and started slandering my name. At no time did I refuse to sell him a puppy. I would be more then willing to still sell him a puppy. A copy of the contract has been given to my lawyer who say I am fully within my rights.Sincerely Tammy P[redacted] Orients Pride Akitas

Response taken from business over the phone:  The customer signed a contract that states the deposit is non-refundable. As mentioned on the phone here is the deposit contract/agreement Mr.  [redacted] signed. (see attached)

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Address: 156 Flat Rock Road, Malone, New York, United States, 12953

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