This company (Opad Lighting) was quick to sell me a lighting fixture and almost impossible to deal with thereafterI realized, upon receiving the light, that I had ordered the wrong one; they said they would allow me to exchange it for a second light (which was double the price)They dragged their feet sending me forms to return the first light -- though they did, after weeks of emails and phone calls (many of which went unanswered)They never did send the second light -- though they'd charged me for it immediatelyI had to dispute the charges with [redacted] and contact the parent company, who made the lighting fixturesThey were understanding and apologetic and, having received my original light, sent me the second light within days I don't think I've every had such a frustrating, irritating and ultimately futile business transaction as I've had with OpadThe parent company has since ceased doing business with themI recommend that others do the same
This company (Opad Lighting) was quick to sell me a lighting fixture and almost impossible to deal with thereafterI realized, upon receiving the light, that I had ordered the wrong one; they said they would allow me to exchange it for a second light (which was double the price)They dragged their feet sending me forms to return the first light -- though they did, after weeks of emails and phone calls (many of which went unanswered)They never did send the second light -- though they'd charged me for it immediatelyI had to dispute the charges with [redacted] and contact the parent company, who made the lighting fixturesThey were understanding and apologetic and, having received my original light, sent me the second light within days I don't think I've every had such a frustrating, irritating and ultimately futile business transaction as I've had with OpadThe parent company has since ceased doing business with themI recommend that others do the same