Original Waterfront Crab Shack Restaurant

Sorry for the late delayI have talked to Mrs [redacted] We are giving her a mattress pad todayThe third party company has? sent her another replacement that I told her to keepShe is pleased and has my direct line should she have any other issues.? ? ? ? ? ? ? ? ? ? ? ? ? ? Thank You

Talked to Mr [redacted] This was a mistake made by our third party finance companyI informed Mr [redacted] that he wouldn't be charged the higher amount they said he owedI have waived all extra charges and he is very happy? with my? decision.? Sincerily [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
matter has been resolved I recieved my items
Regards,
*** ***

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***I have looked the new entertainment center over & it appears to be fineMy problem was not with the Waco store, but with customer service located in College StationThey were rude & did not communicate well

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12761702, and find that this resolution is satisfactory to me
Regards,
*** ***

Sorry for the late delayI have talked to Mrs***We are giving her a mattress pad todayThe third party company has sent her another replacement that I told her to keepShe is pleased and has my direct line should she have any other
issues. Thank You

The entertainment piece was exchanged for our customer on 6/27/2018. We have left several messages for our customer to confirm the issue has been resolved and have not had a response. If the customer needs any further assistance, please let me know.

***, lm so sorry you are having issues with your furniture purchaseAshley HomeStores are independently owned and operatedUnfortunately we don’t operate HomeStores in *** and surrounding areaThe owners are the the *** *** *** ** *** ***I would contact their corporate
office and voice your concernsThis should be the correct number.1.830.515.1360 sincerely

Complaint #*** We have talked to customer & told her we would take care of her issuesShe had never called usShe had called the extended warranty company & they do have some things they don't cover We are going to take care of everything on our end though I hope
this is a satisfactory response Thank you.

Talked to Mr***This was a mistake made by our third party finance companyI informed Mr*** that he wouldn't be charged the higher amount they said he owedI have waived all extra charges and he is very happy? with my? decision.? Sincerily *** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meWe were very pleased with the quickness and seriousness that the company handled our issueWe regret having to involve the Revdex.com, but hope that this situation will help the store reflect on mistakes made and changes that could be made in the future
Regards,
*** ***

I wanted to update you that I received a call from the Ashley's homestore right now that they will be issuing a refund for the disputed amount.Thank you so very much for all your help!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThank you very much to both Ashley furniture and the Revdex.com for the quick response and settlement.?
Regards,
*** ***