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Orion Automotive Services

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Orion Automotive Services Reviews (1)

Vehicle was towed in over night and it took days for the customer to bring the key for the vehicle.customers complaint was radiator was smoking and was hard to start.when checking the vehicle out found radiator to be cracked,thermal tat was stuck closed which caused the over heating,and the
temperate sensor for the gauge to be broken .also noticed the starter was not engaging all the way causing it to make noise at times.also found that the fuel pump was not allowing the fuel system to hold pressure.I then called you and expland every thing with you.you autherized the repairs.after vehicle was repaired and was test drove and passed all the tests.I called you and told you it was readydays later you picked it up.you did call me a few days after that saying you were having some issues with it.I told you I might not be able to look at it that day but if you could bring it and leave it with me I would look at it.day or two later you came by around pm which doesn't give a shop that much time left in day to check it out taking in that it needed to sit and cool off before I could see if the cold start problem would act up.I did get it to act up and found that the injectors were not holding pressure and leaking which did not show up during the diagnostics when it had been in for service before.this vehicle had several issues and all the issues that we saw a problem with were repaired after you approved the work be done.I do warranty all repairs here but not parts we did not change or see a issue with.this vehicle had several problems and sometimes replacing bad parts with new parts can put more stress on other parts in a fuel system and cause them to fail and that's what unfortunately happened .it was no body's fault just do to high miles and wear and tear which does happen to vehicles as the get older David

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Address: 11-204 North Island Hwy, Ann Arbor, Michigan, United States, 48103

Phone:

7349 0 0
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