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Orion Systems

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Orion Systems Reviews (1)

The customer in question has had many efforts to resolve her issue – and unfortunately, it is NOT related to the Orion software, and we have been unable to make her understand thatWe have offered her free services (which she accepted) and have been a go between for her with the company whose causing the issue, but she is still unhappy – mostly because it isn’t moving as fast as she would likeThe other company has escalated it, and is (was) working on itHowever, they are Naples based, and we believe that will result in even more delayUnfortunately, she complains that we have changed our support (we have) and she can no longer call up and be assisted immediatelyUnfortunately, that model is not how we do it now, our chat line isShe has used it – but misses appointments, then demands a callOur company has offered her a full modification, additional free software and free services, even though it is not our problemNothing seems to satisfy her We are continuing to assist, but will likely, remove our software is her harassment of our support staff continuesThank you, [redacted] [redacted] VP Business DevelopmenteSignatures by Orion Systems – Orion Systems Inc[redacted] ** [redacted] *** [redacted]

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Address: 13510 Partridge Cir NW, Andover, Minnesota, United States, 55304-4290

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